220,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Been with Sonnet for multiple years now
I love that you're able to do all transactions online. After working in the industry previously, I'm confident to make my own choices for coverage and very happy that I'm able to do so quickly and easily! I'm also super thankful I'm able to have monthly payments with Sonnet, where I'm not able to with other companies (due to rating). I did unfortunately end up having my tenants ins cancelled for non payment from missed payments... but I know that's the underwriting criteria for home vs auto. I do have better rates elsewhere, but the ease of use, monthly payments and really good customer service when I've needed it have kept me with Sonnet.
Insurer: Sonnet
By: Em D
EXCELLENT customer service
Thank you Pets Best for making our claim with you so SUPER easy. Your OUTSTANDING customer service is Greatly appreciated!! Tha Langs
Insurer: Pets Best
By: Gina
It has been a great experience so far
It has been a great experience so far. My pet had an unexpected diagnosis that they covered fairly quickly after I submitted the paperwork. They have left me so impressed that I went ahead and added my other pet to the insurance.
Insurer: Embrace
By: Brittany
Easy to file a claim and fast refund
Easy to file a claim and fast refund! Great coverage for my new male AKC GSD.
Insurer: Spot
By: Vickie Duet
Amanda Mello was extremely helpful…
Amanda Mello was extremely helpful helping me with my claim
Insurer: Fetch Canada
By: Jill Downton
Symptom considered “preexisting condition”
Just had a claim rejected because they consider “vomiting” to be a preexisting condition. That’s like saying that I sneezed before, so every other sneeze in my life is as a result of the same thing that caused that initial sneeze. I called customer service to have my claim reexamined and they took my info and never called me back. I’m VERY disappointed in the coverage and service.
Insurer: Embrace
By: Erin
I would highly recommend Healthy Paws…
I would highly recommend Healthy Paws pet insurance for every pet owner. Healthy Paws have saved me so much money over the past 5 and a half years. I have three cats that have had numerous claims over this period of time. First of all I highly suggest getting pet insurance the same day you bring a pet into your home. Healthy Paws is very responsive and very quick to reimburse directly into your bank account. They make it so easy to submit a claim and the explanation of benefits are very understandable. Again I highly recommend healthy paws pet insurance. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Tammy B
I have paid for FIGO for a year with…
I have paid for FIGO for a year with zero return for my two dogs. The moment I call to inquire about anything I am told - that is not in your policy. So - I am not really understanding what is in my policy - seems like a lot of money wasted until perhaps my dogs have a devastation.
Insurer: Figo
By: Christine
I adopted a dog 1 year ago and decided…
I adopted a dog 1 year ago and decided to get insurance at the recommendation of my vet. The catch to aspca is that they reimburse UP TO 90%… I pay extremely high monthly and never have I been reimbursed for any vet costs outside of the appointed annual vaccines ($50-100). Filing claims through the app took weeks and sometimes months, and required me to send full records every time in addition to the invoice of work done. Be prepared to wait a very long time for review and payout. My coverage included preventative maintenance like behavioral health— I followed guidelines and got a dog trainer, and received 0 reimbursement. My coverage also included 24/7 access to vets over telehealth for questions or basic advice… I never once got through to an actual person. It was always a robot and never connected me to anyone to assist me, or told me it was outside of business hours. When I’ve tried calling to talk to someone about my coverage I could never connect to a person either. Overall I’m very disappointed with this service and am not renewing. Hardly no return but outrageous monthly charges. I wouldn’t recommend this to anyone. Switching to USAA.
Insurer: ASPCA
By: Aleia Carmer
First time using it and it was simple
First time using it and it was simple, friendly people.
Insurer: Spot
By: Dawn Daugherty