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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Review
Pumpkin always made it easy to file claims online.
Insurer: Pumpkin
By: Tana Harris
Thank You!
Thank goodness I've never needed my pet insurance all these years, but when I need it now with my senior dog, Embrace is coming thru EVERY time! Thanks!
Insurer: Embrace
By: Tricia
If I could give zero stars I would
If I could give zero stars I would. My kids have been paying for our dog for over 2 years. We had an emergency vet visit, and my daughter spent 2 months jumping through hoops trying to get our claim paid to no avail. DO NOT WASTE YOUR MONEY, ALL THEY DO IS DENY, DENY, DENY.
Insurer: Fetch
By: Misty Norton
All claims denied
They cited vomiting as a preexisting condition pulled from my 7-month old puppy’s medical history and denied all claims submitted Vomiting is a symptom not a diagnosis. Vomiting may be one symptom of many, many, many, different conditions, or no pathological condition at all, and is very common in puppies. Calling vomiting a preexisting condition is absurd and an obvious excuse to deny all claims. This insurance company is a SCAM, out to collect money from patients, underpay providers and not cover any actual medical treatment!!!!!
Insurer: Embrace
By: Feeling exploited
Still waiting almost later.....
Submitted claim sickness claim for one year old cat 7-9-24 complete with all three records from our vet. Was told they never received information. Kept re sending and so did our vet. FINALLY got a live person -Zena -7-29-24, says need more records ....the cat is one year old....stalling. do not keep you updated either but they are extremely prompt taking monthly payment from my account. Plan to cancel this ASAP.
Insurer: Embrace
By: Cheryl Lebo
Seamless and that is why I changed.
Seamless and that is why I changed.
Insurer: Embrace
By: Diane Baker
Excellent
I’m very pleased with the quick response I received from the agent regarding my pets claim
Insurer: Embrace
By: Georgia Grbic
Fast & Easy
The process was very simple and my reimbursement check came within a week. I'm very happy with the service.
Insurer: Prudent Pet
By: charleshwgmail.com
Extremely happy with Spot pet…
Extremely happy with Spot pet insurance. Claims filed were processed and reimbursed within a week. Highly recommend.
Insurer: Spot
By: Kevin
The best insurance for my Puppy
My little puppy, part of the family, has been insured with Embrace practically since birth. I have had the need to use their services on several occasions, and I want to express my gratitude and let it be known that they have always responded as an insurance company to all the situations where I have had to use the insurance. Very professional and very easy to file a claim. Any doubts are promptly and kindly clarified. I am very happy with the quality of service provided by Embrace. I feel calm and secure. Thank you.
Insurer: Embrace
By: Aurora DE FELICIS