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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I've been using spot for years now and…
I've been using spot for years now and have never had any issues filing a claim or receiving reimbursement. The app is extremely user friendly and has saved me thousands of dollars in vet cost for my 3 dogs. Having insurance in their time of need saved our lives, I recommend spot to all my friends and family
Insurer: Spot
By: Justin Baddoo
Lymphoma client
The first claim you submit for non-yearly wellness treatment takes about 2 months to process, after that it's a breeze. One of our girls has lymphoma and working with Embrace has been very easy. We don't have to worry about the cost of her treatment, just worry about taking care of her. Embrace customer support is very responsive and easy to work with. Highly recommend.
Insurer: Embrace
By: Iggy’s Parents
I loved how quickly they responded to…
I loved how quickly they responded to my inquiry. I was trying to upload my pups vet exam and just put it in regular doc. It was needed as exam prior to insuring. Spoke with rep and issue was resolved immediately. Initial exam was moved to proper file. :)
Insurer: Embrace
By: Claudia von Fragstein
Agent was very efficient and easy .
Agent was very efficient and easy .
Insurer: Embrace
By: Caroline
2 Puppies cost money
I have had this insurance since my dogs were puppies. They are now 9 years old and I am continually impressed with the coverage of my Embrace insurance. 2 Puppies cost money and with this insurance, I can give them the best of care,. The claims are easy to submit and the communication can't be beat. Thank you Embrace
Insurer: Embrace
By: Donna D
User-friendly
User-friendly, fast service!! Highly recommended!
Insurer: Spot
By: D. Thompson
Is good the Insurance but too Pricie
So, my dog has been insured for almost 11 years now and at the beginning I paid $34, now I have to pay $216, it's terrible, I pay more for my dog than for myself. I have the 80/20 plan.
Insurer: Healthy Paws
By: margitta
Latest 1 comments
We appreciate your being a part of the Healthy Paws family and are glad we have been able to provide coverage for your claims for the past 11 years. We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increase.
I’m not happy with my experience with…
I’m not happy with my experience with embrace. When I first spoke with them before I decided to enroll my rescue dog I told them I have limited information for him. I asked would this be a problem getting claims paid. They assured me it wouldn’t be. I’ve put inn2 claims niw and neither of them had been paid. The reason why because they don’t have soap notes from one if the vets my rescue has seen in another state. I’ve call these vets and they don’t release his information to me because I wasn’t the owner at the time. I feel this company tell you what ever will get you to enroll your pet with them. I have another dog enrolled with nationwide and I’ve had very little problems with that company.
Insurer: Embrace
By: Donna Marceca
Performance Dog Agility Injury
Coming from another insurance company, the claim process is as easy however I found I was not able to leave any explanation or comment. Also, there were no instructions for how to receive payment. On my previous company's claim site, everything was right there from the beginning. By not having a place for explanation/comment, I feel I will have to guide my veterinarian on how to comment as the practice is extremely busy and sometimes the vet notes are not as descriptive as necessary.
Insurer: MetLife
By: Carol
Insane yearly renewal increases.
I thought the company was great because of the coverage I got for the price monthly for an older dog. However, my policy just renewed and it went up from 80$ to 150$ per month which is more than my own insurance as a human. My dog is older (9) but we had no claims and no health issues last year, so no reason for the insane increase besides their algorithm. Beware! I will be switching due to a 47% increase if you’re looking for pet insurance. They said 25-35% is the average yearly increase.
Insurer: Embrace
By: Shaye Holdaway