220,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best pet insurance company I’ve ever had
My cat was diagnosed with a disease. Pets Best has made my life better in a stressful time. Easy claim process. Timely reimbursement. No problems. Excellent company. I recommend them highly.
Insurer: Pets Best
By: michael friedman
Clear answers and proper information provided
Clearly answered my question and provided the information requested.
Insurer: Sonnet
By: Terence
I didn’t get reimbursed yet
I didn’t get reimbursed yet
Insurer: Pumpkin
By: customer
I appreciate your assistant Samantha Jenkins!
Every year my policy has been going up and it is concerning as I am on a budget but I absolutely want to have assistance if anything happens to my cat. Samantha was very nice and very patient explaining to me what could possibly make my plan more affordable. What I really liked about her was she was not just answering questions but she reminded me of how the policy works which a lot of representatives do not bother to do. Thanks Samantha!
Insurer: Fetch
By: Neil
Super easy to file a claim, highly recommend
It's super easy to file a claim and the response is so fast. I have had nothing but great experiences with this insurance. I'm so glad that I got it, I've had to file two claims so far and both paid out. Highly recommend.
Insurer: Spot
By: Elaine Jabin
First time using it for a wellness…
First time using it for a wellness check, pleased with the outcome
Insurer: Figo
By: Debra
Easy web site forms and appropriate…
Easy web site forms and appropriate info along the way in the signup process.
Insurer: Fetch
By: Janet Krause
Perhaps filing my claim within a month…
Perhaps filing my claim within a month and not making me reach out repeatedly to get them processed. Also maybe not immediatley declining my claim and then needing to undecline it. And then repetitively asking for information that was already sent in. That would be weally weally nice.
Insurer: Embrace
By: Erynn Brisson
Claims take far too long to settle
My truck was stolen March 1st. It’s now April 25th and I still haven’t received any settlement. They’re saying it’s because the truck was found, which restarts the whole process. I gave them all the information regarding that on March 21st. April 12th no one picked up the truck or went to look at it. I still haven’t received any settlement from them. Even when calling the adjuster and leaving voicemails saying “please call me back” I get emails saying “sorry I missed your call”. Timelines they give are not accurate and you’re lucky to get the response of “I’ll keep you posted as soon as we can move forward”. I’ve had to take a loan to purchase another vehicle since their claim is taking so long, leaving me with interest I shouldn’t be dealing with. Their rates are great. But if you have a claim, at least in my case, their rates reflect the service. Edit in response to Sonnet’s response. I’ve called multiple times. Have talked to 3 different people now. I get the same answer. Thanks anyway. I guess I’ll continue waiting.
Insurer: Sonnet
By: TM