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Pet parents across the U.S. and Canada have left over 220,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Almost no hold time and everything was…
Almost no hold time and everything was answered - both clearly and by and extremely friendly agent. If anyone has ever dealt with other insurance companies.. this was refreshing, lol
Insurer: Sonnet
By: Mike
No complaints so far
Spot was middle-of-the-pack in terms of the monthly rate, but it included diagnostic tests, which was important to me -- I don't want just the solution covered bc finding out what the problem is can be a big chunk of the cost! This is my first year, I'm about 6 months in, and the year has already paid for itself in coverage. Reimbursements are easy -- vet emails me a bill, I upload it to the Spot website, and a week or so later a check arrives in the mail for 80% of the bill.
Insurer: Spot
By: Brian
During a horrible tragedy the Embrace…
During a horrible tragedy the Embrace team helped me file my claim and were very caring and helpful
Insurer: Embrace
By: Kimberly Castellanos
Easy to file a claim
Easy to file a claim. Quick payment. They pay as agreed. I am glad I chose this company for pet insurance!
Insurer: Embrace
By: Nina Murzyn
First Timer Questions
I am getting my first puppy this week and have A LOT of questions. I spoke with an agent, Josh, today, who was not only very kind, but extremely knowledgeable about Fetch's offerings. He set me up with a wellness package that will work perfectly for my new life with a 4-legged companion. I am feeling excited and prepared for my pup's arrival. Thank you again for your help, Josh!
Insurer: Fetch
By: Gabe G.
customer service was immediate with no…
customer service was immediate with no wait time
Insurer: Sonnet
By: Richard Babuik
We love Sonnet!
We love the ease of using Sonnet portal to make any adjustments and updates to our policy. The staff and costumer service is A+, and not to mention great polices at great value. Highly recommended!
Insurer: Sonnet
By: R W
Allison in sales was phenomenal
Allison in sales was phenomenal and absolutely a pleasure to work with. Allison was extremely knowledgeable and listened to exactly what we were looking for in insurance. she is a very personable, funny and made this experience a pleasurable experience. Our world needs more Allisons in it. You have an amazing employee working for you. 10 stars given
Insurer: AKC
By: Michelle Troiano
Fair Pricing and good support
Fair Pricing and good support
Insurer: Sonnet
By: Jimmy
Super timely and efficient when…
Super timely and efficient when responding.
Insurer: Sonnet
By: Natalie