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great assistance
josh sabado was great to deal with and well informed
Insurer: Fetch Canada
By: dillon cavers
Sent me a reimbursement check
Sent me a reimbursement check, which I deposited. They then put a stop on that check without notifying me whatsoever (I even double checked my ASPCA account…no notification) and my bank charged me a fee because of it. Waiting for paperwork from my bank so I can submit it to ASPCA and find out why they stopped the check and demand a refund for both the check and the fee my bank took. Pretty disappointed that this happened within my first month of membership with them and with the first check they mailed out to me.
Insurer: ASPCA
By: Shaunna and Noah Pion
Amanda Mello was great to deal with
Amanda Mello was great to deal with, easy to talk to and very pleasant.
Insurer: Fetch Canada
By: Lori White
Just switched over to Figo Pet…
Just switched over to Figo Pet insurance for my 2 dogs. Filled a claim two weeks later, got a quick reply and they paid my claim within a few hours. Can't ask for more!! 5 stars.
Insurer: Figo
By: Wayne
Fortunately we have not needed to use…
Fortunately we have not needed to use our pet insurance. We are grateful to have it in the event of unexpected illness or injury.
Insurer: Figo
By: Dee Davis
You advertise that you pay 90% not…
You advertise that you pay 90% not true, I've always gotten a small reimbursement maybe 10% for the claims that I've submitted. Example on a $74 bill I was reimbursed $10
Insurer: Fetch
By: Pamela Neylon-Williams
Sonnet is the best comprehensive insurer
Sonnet is the best comprehensive
Insurer: Sonnet
By: Dominic Fortin
Sonnet Insurance Review and Comments
The customer service girl was excellent in handling my queries. What I did not like was having to verify myself to their AI, giving my b'date with my voice. Too many scams using your voice. Also, when selling your home and cancelling your insce policy, Sonnet's "cancellation penalty"--is extremely hard to understand and calculate. I'd hate to pay for most of my total premium if I'm selling. Sonnet needs to make this better--as the current policy is GROSSLY unfair, in my opinion. Other than that, I like the ease of insuring and being able to update my coverage as needed. I have 3 properties and have been insured for 4 years. Thanks. EDIT: In reference to Sonnet's reply: I DID discuss your policy at length with your agent. I stand by my comments that if you have a policy with Sonnet--and you sell your home, you are charged a "cancellation fee" percentage according to how many days you have paid on that policy for your current term. So for example in the scenario I discussed with your agent---my penalty was going to be 64% of my $ 1224.00 policy =$ 784.36--which is totally unacceptable in my view. Sonnet should have a better cancellation policy for their LOYAL customers who sell their home. NOT for someone simply cancelling to go elsewhere.Thanks ...L.S.
Insurer: Sonnet
By: Ralph Cramden