217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Never approve claims
Very difficult process and harder to claims approved than other providers.
Insurer: Figo
By: Linda
Easy to navigate web site.
Easy to navigate web site. Very prompt in processing claims. Very detailed on claims.
Insurer: Embrace
By: John V.
Sonnet Insurance
it was a great company at the beginning, I was paying 150 a month for full coverage, then I added another vehicle price went up to 350/month. then things took a turn for the worse, I canceled one insurance, the $200 one, Do you think they would take that off? no, they took off the $150 and made me pay the 200 a month (truck). So I canceled with them and they said they couldn't cancel my insurance because they needed to know which company I was going with next, I said that is none of their business. So they continued my insurance for a couple of more months then said I owed them money and took me to collections. Do Not Use This Company, they will pick and choose who to wreck their future insurance policy.
Insurer: Sonnet
By: Kimberley Ayles-McKay
YOU WILL BE GLAD YOU DID
EMBRACE is the best Pet insurance any one can ever get. They are always their for you - they have never denied any of my claims in the past 11 years and my 14 year old dog has had a lot of health issues. You can go to any Hospital or any Doctor of your choice. The team of employees are very compassionate and caring.
Insurer: Embrace
By: L Franchi
Good bye Kizzy
Everything was taken care of efficiently and with empathy.
Insurer: Embrace
By: Susan Card
I gave them one star because they…
I gave them one star because they didn't have anything less than this. It has been a complete nightmare with my claim that was well over $1,000 to take care of my pet. They insist that there are medical records that are required and I keep telling them and informing them that what they're asking me or what they want from me does not exist there are no medical records from a vet that they believe I had taken her to. I really thought that we were going to be able to work it out I've been on the phone with them every other day for the last 4 weeks and every time I get off the phone call I am guaranteed that they will now continue the processing and I will get my refund but that still doesn't happen so I'm going to cancel with spot insurance
Insurer: Spot
By: Brent Cortes
If I could give zero stars I would
If I could give zero stars I would. This insurance does not cover anything. If you are looking to pay monthly and not receive anything when your pet has an injury then this insurance is ideal for you. They will find any loophole in their policies to not cover you. If you are a USAA member avoid this insurance at all costs. Even my dog was upset that there isn’t a zero star option.
Insurer: Embrace
By: Lance Frazer
Claim completion has really gone downhill
I used to submit a claim and it would be complete within a few days. Currently I am still waiting on a claim I filed January 24th. It is February 15th.
Insurer: Pets Best
By: Brandy Downs
Totally easy to use
Totally easy to use, received claims back within a few days.
Insurer: Embrace
By: Terry Hunter