221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Smooth processing
Claims are processed swiftly and customer service is professional and helpful. My most recent claim for my pup's ACL surgery was processed and paid within 3 weeks of the surgery. Bills are sent through Pet Bests app and they contact doctors for detailed info.
Insurer: Pets Best
By: Sue
My experience was very good and Monique…
My experience was very good and Monique was very helpful. She explained everything very thorough and that helped me to choose what I needed.
Insurer: Sonnet
By: Laker Hut
Met Life Pet is definetly a POSITIVE REVIEW
Met Life Pet claims are easy to submit through their app - they keep you apprised of each step and once you reach your deductible getting reimbursed is easy.
Insurer: MetLife
By: Frank
easy claims process
easy claims process, and though my dog died they were very helpful. also sent a beautiful plantable card
Insurer: Embrace
By: Richard Gieseler
Easy and prompt claim process
Easy to submit a claim; prompt reimbursement!
Insurer: Pumpkin
By: customer
Very fast claim processing
Very fast claim processing. Happy with service.
Insurer: Spot
By: jude
Great coverage
Great coverage. Quick turnaround and response
Insurer: Spot
By: STEPHEN MARSHALL II
Easy to claim and process
We recently took our puppies to their wellness visit. Within a week of their visit Spot had processed our claim, reached out to our veterinary office and deposited our money into our checking account. Thank you for making it all so easy!
Insurer: Spot
By: Whitney Carter
LOVE our Furries
I give MetLife a 5star and here is why. I have worked in the veterinary field for 17 years and recognize the reasons behind why Metlife needs the info that it does, info that a lot of these reviews are complaining about. For one, insurance fraud is huge. Also, the policy that one signs up for is the one that the Metlife reps have to abide by. There are so many policy options. Granted it does take a couple or a few weeks to process ones claim but the company has 100's of claims to process. One's veterinarian team plays a-big part in the speed of one's claim IF Metlife contacts them for more information to continue the claim. Metlife does not ask for any information that ones' vet team cannot provide. They too are bogged down with many many emails by the hour. All of this being said, we are thrilled with Metlife! Thank you!
Insurer: MetLife
By: Renee
Great coverage and reimbursement process
I have had Spot insurance for a year now. All reimbursements were made promptly and without problems. Thanks you!
Insurer: Spot
By: Gigi