216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Premium going from $68 a month to over…
Premium going from $68 a month to over $90 a month when policy renews. I get this policy on a group discount from my employer (Last Lowe’s Home Improvement). A roughly 50% premium hike is absurd. I will be looking at other companies pricing to see if I need to switch.
Insurer: MetLife
By: Mark, customer
Excellent customer service
Vanessa was extremely helpful in solving a problem with our online policy purchase issue. It was the third attempt by customer service agents to solve the problem; Vanessa was determined to solve the problem and she did!
Insurer: Sonnet
By: David
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blocked on some pages not clear
Insurer: MetLife
By: Susan Planeta
The Customer Service is excellent
The Customer Service is excellent! A knowledgeable and personable Customer Service Representative answers the phone generally very promptly after the automated system has answered. They listen closely and address the reason for calling, accurately. Very helpful! The confirmation of receipt of a claim is very prompt (usually within two days) and reimbursement is usually within five business days if the claim submitted by the claimant is complete! MUCH improved service than in the past! No "hidden agendas". Their reimbursement guidelines are straight forward and easy to to understand and Customer Service is always happy to answer any questions. We have been with them for 13 years. We are very pleased with Met Life Pet Insurance.
Insurer: MetLife
By: customer
I was disappointed with my experience
I was disappointed with my experience. After receiving a $1,300 veterinary bill, my coverage only reimbursed approximately $25, which fell far below my expectations. Based on this experience, I would not recommend this service. I found that paying out-of-pocket directly through my veterinarian was more cost-effective, as they offered very reasonable pricing.
Insurer: Prudent Pet
By: shabbychicleayahoo.com
The experience was very 😊 Good
The experience was very 😊 Good . We didn’t wait long once we were in the door for appointments our first ever visit all needs met as needed for appointments
Insurer: Pumpkin
By: Shirley
Due to the Agent Nathalie which help me…
Due to the Agent Nathalie which help me through the assurance process application , things went well an fast , I would recommend her to any person…
Insurer: Sonnet
By: Paulemile Martin
The fast turnaround time and general…
The fast turnaround time and general responsiveness from this company makes the process seamless and effortless.
Insurer: Pumpkin
By: Susie