224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use to submit and check on…
Easy to use to submit and check on claims. Am so lucky I found pets best for my fur babies
Insurer: Pets Best
By: J barnes
I’ve always been happy with the ease of…
I’ve always been happy with the ease of submitting claims and their customer service! So glad I got their insurance!
Insurer: Embrace
By: Susan Boyles
My claim was handled very quickly and…
My claim was handled very quickly and the details of the claim we understandable
Insurer: Spot
By: Richard DiTore
It took 4 weeks from the time the vet…
It took 4 weeks from the time the vet records were submitted to being reimbursed. Unacceptable. Update - It still took 4 weeks from the date the vet submitted the medical records and not 10-15 days.
Insurer: Embrace
By: Laurie M
Very disappointed
Very disappointed. Took 23 days to process a simple well care visit with one medical issue (anal glands and antibiotic). Then 3 additional days for payment direct deposit. I know that veterans get same day claims services and payment. No complaint there but 4 weeks is ridiculous.
Insurer: Embrace
By: J Turner
Calling customer service was a last…
Calling customer service was a last resort to get the answers I looked for. I was on hold for a while but I connected with an agent who was helpful. He put me on hold while he tracked down someone who had the answers I needed.
Insurer: Embrace
By: Diane Santos
Amanda was very knowledgeable and…
Amanda was very knowledgeable and answered all my questions. Super pleasant to talk too. What an enjoyable experience- thank you Amanda you are 10 out 10 !!
Insurer: Fetch Canada
By: Melody Link
Took 40 days
I had to wait forty days just for them to give me ten dollars back and not cover his vaccines
Insurer: Pets Best
By: Christina N
Satisfied
Very happy with experience! Takes a little too long for reimbursement!
Insurer: Embrace
By: Cheryl Durazo
Great pet insurance
Straight-forward and simple insurance plan I can understand and depend on for my dog’s medical care. Affordable and they provide exactly the service they advertise in a plan. No ticks or hidden fees. Really appreciate their model and the peace of mind it gives me around my pet’s health.
Insurer: Healthy Paws
By: Seth