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excellent and prompt service
Easy claims process, excellent customer service and quick payments. Claim was processed and paid in 2 days.
Insurer: MetLife
By: EAH
Great customer service,quick return.
Great customer service,quick return.
Insurer: MetLife
By: Bob Cembor
App needs improvement
The platform displays claim dates and information incorrectly. Confusing how it displays details.
Insurer: MetLife
By: customer
No response or pay, to the vet on Tuesday October 28th…
Went to the vet on Tuesday October 28th and submitted the paperwork later that day, I called Wednesday to see what is going on. I was told I would have my money in 15 minutes. I do understand that sometime it may take a little longer the first time but I have heard anything but these survey. I should get paid just as quick and as many time as I received surveys. I have not heard anything, if I need to summit more information or anything. I am very disappointed with this process. Maryann
Insurer: Pumpkin
By: MaryAnn Tittle
Very happy with service and responsiveness. Quick turnaround on the reimbursement also
Very happy with service and responsive
Insurer: MetLife
By: Cindy
I have great coverage with my policy…
I have great coverage with my policy and the claims are made in a reasonable time. I wish I had the insurance way back when we had threes dogs at once and they all ended up with serious medical issues. I hope this review helps you if there is something else I can do I would. Sincerely, George I.
Insurer: MetLife
By: customer
We love MetLife’s ease of use!
We love MetLife! It is nice that our expensive prescription dog food and steroid prescription are covered because our pup gets what she needs every month to be healthy without breaking our budget. It is so easy to submit claims and the money goes directly into our checking account. Thanks for all your hard work!
Insurer: MetLife
By: Shelly L
Very quick and very easy process!
Very quick and very easy process!
Insurer: MetLife
By: Dave Curry