221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Must have for pet owners
Pumpkin is prompt with payments and responds quickly to all inquiries. They don’t look for ways to deny coverage. Great Company!
Insurer: Pumpkin
By: Shirley Lanham
I have been with Pumpkin Insurance for…
I have been with Pumpkin Insurance for almost 2 years. My dog Simon unfortunately, has experienced stomach digestive issues that required medical attention with one trip to the emergency vet. Pumpkin insurance was there for us all the time!. They are very responsive and fair with their insurance coverage. In addition, they are very prompt in evaluating claims and payments. Their customer service is awesome! I would highly recommended Pumpkin Insurance. I wish I knew about them sooner!
Insurer: Pumpkin
By: Denise Higgins
Sonnet nearly tripled my car insurance…
Sonnet nearly tripled my car insurance year on year!!! The situation is that I allowed the policy to renew, thinking that since nothing really had changed, the rates would not really change that much. Clearly a bad assumption and I do acknowledge not the best to just let a policy renew without checking details. However, I was offered really no explanation other than 'risks went up'. To note and emphasize, I had no accidents, no tickets, and it was the same car. I have been ticket and claims free for many, many years, and I might be one of the lowest risk drivers around. . I spent about an hour on the phone with a rep from Sonnet. What they explained is that I could look at my coverage, changing deductibles, limits, etc. Effectively, moving the risk from them to me. I was able to save about $300 per year. After I explained that I felt this was effectively highway robbery, he said, well, you should have looked at the fine print. We can adjust rates as needed. I was surprised by this and also the inability to look at the new premium. As I mentioned, my premium nearly tripled year on year. When I pointed out that other insurers were pricing the risk much differently (I had different quotes from different insurers), the messaging back to me was that really there was no way to adjust the new price. Wow! Beware consumers!!! I was able to find another insurance provider at even less the amount that Sonnet had been initially charging me. Definitely pays to shop around!
Insurer: Sonnet
By: Paul Steenhof
Very satisfied
They responded quickly evaluating my pets medical claim and stated they were issuing a check to me. It is easy and understandable using the website to file a claim. I am very happy with their claim process.
Insurer: ASPCA
By: Cheryl
Pumpkin Pet insurance is AWESOME…
Pumpkin Pet insurance has been reliable, honest and fast in reimbursing the money I paid at the vet. Submitting the information they need is easy and I am very happy with Pumpkin!
Insurer: Pumpkin
By: Kathy
Pumkin ins is amazing
Pumkin ins is amazing . Very helpful and the claims ate processed quickly
Insurer: Pumpkin
By: Cindy
Excellent service I highly recommend to…
Excellent service I highly recommend to all pet owners.
Insurer: Pumpkin
By: Raj Jain
Josh was very knowledgeable about the…
Josh was very knowledgeable about the plans and coverage for my new puppy. He was sympathetic regarding the recent passing of my 12 year Chihuahua fur baby. Josh answered all questions and made sure there was nothing else I needed help with.
Insurer: Fetch
By: Amy Willocks
i do love having pumpkin insurance for…
i do love having pumpkin insurance for my babies and the operators have been nothing but helpful and answered all my questions.
Insurer: Pumpkin
By: Amy Wilkes
Your customer service staff were so…
Your customer service staff were so polite and knowledgeable. Swift process.
Insurer: Pumpkin
By: Teresa