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Embrace gouges you when your dog gets older
When I got my dog it was a hassle from the start to get coverage because he was a four year old rescue. They tried to make everything a pre-existing condition , such as getting a teeth cleaning meant he had a tartar issue. As he got older, they would argue everything. He had an accident where he bit down too hard on a stick and broke four of his teeth. It was an emergency because he was bleeding and in pain. They kept refusing to cover it because they saw the Dr had done a cleaning and categorized it as a dental cleanup. Each year the price increases dramatically. I went from him being 6 yrs old with 750/year to turning 7 yrs and it jumped to 1250 with much less coverage and higher deductible. At this point I would have to pay a few grand before the even start reimbursing for anything, and they lowered the coverage amount to 10K where previously the coverage amount was 20K. They are crooks and I wouldn’t recommend them to anyone
Insurer: Embrace
By: Patrick
Easy Claim Submission - Cats Eating Strings
My cat chewed on a cat toy that had an 18 inch string on it. He swallowed the string and was taken to an emergency vet who was able to get the string out. I thought filing a claim would be complicated, but Embrace made this an easy process.
Insurer: Embrace
By: Gabriel Adibe
Joshua Sabado was polite and excellent…
Joshua Sabado was polite and excellent to work with. Customer service from him was great.
Insurer: Fetch
By: Marty Rogers
Easy to understand and submit claims.
Easy to understand and submit claims.
Insurer: Embrace
By: Julie S
Ease of use to submit claims online
Ease of use to submit claims online
Insurer: Embrace
By: Mary Percell
Amanda was the best representative of…
Amanda was the best representative of any company that I have ever spoken with. She was genuine, personable and knowledgeable about the product and went way above and beyond. I could have chatted with her on the phone for hours and it was like talking to a friend. I am so happy to have had the opportunity to work with Amanda. A great experience with a great company. Thank you so much. I look forward to speaking with Amanda again in the future.
Insurer: Fetch Canada
By: Maureen Henderson
Easy to use
Easy to use, great communication and response.
Insurer: Embrace
By: Dave
Wonderful experience
Very kind, clear, and and helpful person.
Insurer: Prudent Pet
By: Young
Great customer service etiquette
I'm very happy with the service. I will be referring other furbaby's
Insurer: Fetch
By: Ayanna
I have used Embrace Pet Insurance for…both my cats and dogs, wellness and emergency care visits.
I have used Embrace Pet Insurance for several years. With Wellness care most of the year visit items are paid in full and quickly. With emergency care it can be longer. Usually, reimbursements are quick and no big deal. However, when there is an issue, the emails can be a waste of time. I would like to see an adjuster just pick up the phone and ask a question, issues would be taken care of so much faster. Otherwise, great plans are available.
Insurer: Embrace
By: Linda Berg