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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great insurance, very easy process
Great insurance, very
Insurer: Spot
By: Denise Lopez
I filed my claims for preventive care…
I filed my claims for preventive care and they were handles immediately. Great service❤️
Insurer: Spot
By: Sandi
Payment efficiency
I appreciate the efficiency of reimbursement payments.
Insurer: Spot
By: Marjorie Jeter
I have had Embrace for years
I have had Embrace for years, I thankfully, never really had to use it until this year... When both of my dogs had serious medical conditions arise. Embrace was easy to use, extremely fast in reimbursement. And gave me the comfort of knowing I had one last thing to worry about. I tell everyone I know that has pets to use Embrace, even while I am sitting in the waiting room of the vets office.
Insurer: Embrace
By: Jenn Redding
Katie was professional and kind
Katie was professional and kind. She listened to our needs and concerns, and suggested options that would best accommodate our needs.
Insurer: Pumpkin
By: customer
Didn’t cover much
Didn’t cover much. Claims process complicated, repetitive and time consuming. Foreign customer service unable to answer questions. Moved to different company.
Insurer: Spot
By: Jessica Steinacker
Excellent Prompt responses and support when I…
Prompt responses and support when I needed it most without any hassle.
Insurer: Spot
By: Sunnie
I loved them year 1
I loved them year 1, but now I am in year 2 and my rates literally doubled +. I had to reduce coverage to make a semi reasonable payment. I live in Washington were vet expenses are ridiculous so you cannot be without insurance for your pets. I did call to "complain" or more accurately understand. She said you are not penalized for filing claims, rates are determined by inflation, deductible and coverage. So basically I will now be paying even more on the back end since many things are not going to be covered. Excellent customer service and they are pretty easy to use once you figure out how to do it.
Insurer: Embrace
By: Virginia Mathes
Easy claim filing online
Easy claim filing online. I had my reimbursement in my account within a week. Very fast and efficient.
Insurer: Spot
By: DJV
Healthy Paws is the best!
Healthy Paws has been a lifesaver in managing the care of my two male dogs. One has a chronic illness which requires ongoing medical care and Healthy Paws allows me to care for my dog in the manner he needs not just in the manner in which I can afford. Customer service is outstanding and reimbursement is quick and simple.