221,424+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,424 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very easy to make claim on line
Very easy to make claim on line
Insurer: Embrace
By: Customer
I spoke with Samantha great customer service!
I spoke with Samatha who took the time, patience and knowledge to put me into the perfect plan for my Boston Terrier, Sir Oliver! I needed to make an adjustment on my plan and we worked thru it. Samatha got a five star from me and deserved a 10! Thanks again Samatha for the great customer service! You are an asset to your company and I hope they recognize you! Steph and Sir Oliver
Insurer: Fetch
By: Steph
They really only cover major trips to…
They really only cover major trips to the hospital other basic stuff like fleas and ticks have no coverage - even if you are giving your pet the preventative medicine. Outside of catastrophic events, there's not a lot of bang for your buck.
Insurer: Figo
By: customer
Having used a competitors insurance…
Having used a competitors insurance policy for my previous dog, I am breathing a sign of relief. Payment took about a month, but considering the amount of the claim, it is understandable. Your company is excellent!
Insurer: Pets Best
By: Catherine
Dropped after 8 years of loyalty
I have had Nationwide Pet Insurance for 5 different pets since 2016. Every year they have raised my premium on all of my pets policies, some even going up over 100% a year. I have kept paying it and not complained because if anything happens to my pets I will have peace of mind and be able to do everything in my power to take care of them. I have never missed a payment on any policy. I work in veterinary medicine and have sung Nationwides praises to clients. Today I got a letter that the Whole Pet with Wellness plan that I've had for years is no longer profitable for them and they are not renewing my pets policies after this period expires. The thing about pet insurance that makes this so unfair is that no pet insurance covers pre-existing conditions, so any medical issue they have had their whole lives will not be covered under any new insurance plan they get. I have done the right thing by my pets for years and years only to have the rug pulled out from under me by a multi million dollar company. This is why people don't trust pet insurance. I don't know what the answer is but this isn't it. I will never recommend Nationwide to anyone ever again.
Insurer: Nationwide
By: Angela
Carmen was AMAZING
I called the help line and was immediately answered, no wait. Carmen was really kind and helpful. She listened to my problem, she asked leading questions to get to the root of my issue. She then helped me fix the problem really quickly and efficiently. Carmen was AMAZING. Loved speaking with her.
Insurer: Prudent Pet
By: Catherine Reichert
Not worth the price
Have had this insurance for a couple years and had to use it for the first time this year. Had a procedure pre-certified and approved and then rejected after the procedure. Then a stomach bug medication that should have been covered was rejected for being a “wellness medication” even though it was for an active illness. The insurance cost has gone up significantly every year so it’s no longer worth it for our family
Insurer: Embrace
By: MJ
Don’t waste your money on this garbage…
Don’t waste your money on this garbage insurance. They won’t cover anything you need for your dog.
Insurer: Pets Best
By: Alex Zuniga
First Claim Experience
This was my very first claim through Embrace Pet Insurance. Their process was clear on how to get medical information to them. Their status updates were also great.
Insurer: Embrace
By: Ruthie