225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I submitted a claim on Thursday evening…
I submitted a claim on Thursday evening and got my reimbursement by the following Tuesday! Now that was fast!! I accidentally opened a second policy instead of adding to current policy and the staff has been very helpful in getting my claims in the correct policy. That’s been a huge relief! Thank you to everyone for their continued help and support
Insurer: Fetch
By: Beth
Petsbest has been great at handling our…
Petsbest has been great at handling our claims. They're kind when I reach out with questions and with this insurance I have peace of mind. Im so glad I chose them ad our insurance company.
Insurer: Pets Best
By: Janie Ferrari
Every email I sent went unanswered
Every email I sent went unanswered , and I made sure to email the correct email. A normal vet visit was denied on a claim. I would say embrace is only worth it if you have a young healthy pet otherwise they will find a way to relate every visit to a preexisting condition
Insurer: Embrace
By: Kayla Zaetz
We have had healthy paws insurance for…
We have had healthy paws insurance for 25 years of dogs (cats before that) -- that's 6 dogs (sometimes we had 2) -- who had 4 bouts of cancer, epilepsy, poisonous spider bites, 2 dogs had to have double TPLO's. Healthy Paws has been, and will be, our coverage choice. Folks you need to read the policy and decide if this coverage is right for you or not. They cover: "With a Healthy Paws plan, you can be reimbursed up to 90% of your vet bills for these unexpected incidents. Coverage includes emergencies, hereditary or congenital conditions , cancer, and chronic conditions. Healthy Paws offers one simple plan that provides you and your pet with no caps on claim payouts." As the policy holder YOU get to choose the level of coverage you want, and YOUR deductible. True, they don't cover the vet exam nor wellness visits. Some insurance does, but you as the consumer make that choice. Pick a policy that covers wellness, if you like. As far as I know this is the only coverage that has NO annual or life time cap. To me this is what insurance is for -- the catastrophes that you can't, and didn't, plan for. This has worked for us. The wellness kinds of visit are part of owning a pet and need to be factored in when you consider if having a pet, which includes vaccines, food, wellness, etc. You can choose to modify the cost of coverage by adjusting your % coverage and your deductible. There are other plans out there that are more "wellness" oriented. There are cheaper policies out there who have annual and/or life time caps on pay out. HealthyPaws does not have either of these.
Insurer: Healthy Paws
By: Susan NinjaDawg
I had a billing issue
I had a billing issue, I called and it was sorted within a couple of minutes. Very helpful and kind. He listened to every question and answered each one.
Insurer: Sonnet
By: Kristen H
Pets Best insurance
Pets Best insurance, in my opinion, is one of the best insurance companies I have ever dealt with. I hear such bad complaints from friends about the insurance companies they have and I always try to steer them to Pets Best. Many have changed and are much happier!
Insurer: Pets Best
By: John S
I appreciated the ease of use of the…
I appreciated the ease of use of the website and timely responses to filing claims.
Insurer: Spot
By: Rose Colby
Excellent support staff.
Excellent support staff.
Insurer: Sonnet
By: Guy McLoughlin
Simplicity of Filing Claims and Speedy Resolution
Filing the claims for my cat’s three emergency vet visits was incredibly simple and quick. I truly appreciate the ease in supplying the information / billing statements and just clicking submit afterwards. The evaluation from the Embrace team was also very speedy and required no involvement on my part. Overall, I had an easy time filing my claims and receiving an outcome.
Insurer: Embrace
By: Anna M
They need welness and insurance
I had an awesome experience thank you so much for making me and Sookie happy and protected
Insurer: Spot
By: Betty Ellis