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It is useless
They look for any reason, even if your pet has visited the emergency room because it was in pain and has no diagnosis, they use that as a basis to avoid paying any bills. And when you make a claim, not only do they not pay, but they raise the monthly payment to almost double for the following year. I do not recommend it, it did not help me at all.
Insurer: Embrace
By: cecilia oddone
Always great customer service.
Whenever I had questions/concerns I have always had such great help. The staff is very professional and helpful.
Insurer: Pets Best
By: Melissa Chop
After several months evaluation they…
After several months evaluation they covered virtually nothing for my dog. Then they would not accept my email to cancel. No cancel feature online or in app. You have to call. Horrible experience
Insurer: Embrace
By: Wood W
Embrace is Good Overall
Embrace is generally good. Sometimes it’s frustrating to get auto-generated emails about claim status without the details needed to make it progress. They’ll say they’re contacting the vet for medical information. The problem is that the information seems to have already been provided and they don’t specify what’s missing. Other than these situations, Embrace is reliable and easy to use.
Insurer: Embrace
By: BPM
This company will use any excuse and…
This company will use any excuse and any liberal way of interpreting medical results to weasel out of paying a bill. They declared Valley fever to be a pre-existing condition when a titer result was questionable to a vet. Then when a subsequent titer was negative, they declined to reclassify. This was but one example. Every claim was questioned using a phony interpretation of symptoms. DON'T BUY THIS INSURANCE!
Insurer: Embrace
By: Al Poskanzer
Helpful support team and very good at…
Helpful support team and very good at taking care of what we needed.
Insurer: Embrace
By: Ryan B
UNRESOLVED CAT SICKNESS CLAIM. 3 MONTHS
WE HAVE HAD THIS INSURANCE FOR OUR, ALMOST, 2 YR OLD CAT. BEFORE THE INS. COVERAGE, (OVER A YEAR AGO), HE WAS SICK. NOTHING WAS DIAGNOSED. BUT, HE GOT BETTER HIS APETITE WAS REDUCED AND HAD SLIGHT FEVER. ROLL ON TO THIS JULY.. HE WAS LISTLESS, LAYING AROUND, GENERALLY UNHAPPY. WE TOOK HIM TO GET CHECKED OUT. CLAIMED FOR APPT WITH EMBRACE, THATS WHAT ITS FOR. CLAIM WAS DENIED DUE TO 'PRE-EXISTING CONDITION OF "REDUCED APPETITE"' SERIOUSLY, EMBRACE? WHEN IS THAT A CONDITION? HAVE HAD TO GET VETS LETTER FOR EMBRACE TO EXPLAIN THEY HAVE THEIR WIRES CROSSED AND THE TWO ISSUES ARE UNRELATED. WE ARE CURRENTLY 'IN REVIEW', MORE THANK THREE/3 MONTHS LATER!! NOT A FAN OF THIS COMPANY.
Insurer: Embrace
By: Holly Liane Parsons-Carper
Claim
It’s easy to get the reimbursement
Insurer: Spot
By: ANGELINA G. DE LEON
I am so happy with Embrace Pet…
I am so happy with Embrace Pet Insurance. I submitted a claim and received payment quickly. Very easy and so helpful with the high cost of Pet health care.
Insurer: Embrace
By: Chris Krach Bastian
The insurance covered partial cost of a routine check up.
The insurance covered partial cost of a physical from day one. With a new adopted dog, we wanted to start off with a physical - so it was perfect.
Insurer: Spot
By: Slg