154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 21, 2024

Easy to submit claims

Vet Clinic told me they like working with Embrace Pet Insurance. It was super easy to submit my claim.

Insurer: Embrace

By: Ginger Daniels

October 21, 2024

Great customer service

The custom service is excellent. They always have solutions for what ever issues I seem to have. My payment was updated immediately.

Insurer: Embrace

By: lynn

October 21, 2024

Super easy in stressful times

Submitting a claim to Embrace is a breeze, especially in times of crisis. Great customer service!

Insurer: Embrace

By: Sarah Kelly

Verified October 21, 2024

The service is absolutely great.

The service is absolutely great.

Insurer: Spot

By: Jeffrey McKibben

Verified October 21, 2024

Easy to submit claims

Easy to submit claims. Claims were processed quickly.

Insurer: Spot

By: Anelis Negron

Verified October 21, 2024

Love this company

This company is great. It had reimbursed me fast and amazingly easy to file claims. 100% recommend Spot.

Insurer: Spot

By: Aileen Santos

October 21, 2024

I'm glad you can upload information on…

I'm glad you can upload information on line, but the process could be a little more user friendly when doing more then one claim for the same injury. I'm hoping everything when in O.K. Bill & Kael James Cat - Poche

Insurer: Embrace

By: Bill James

October 21, 2024

Scam

Scam. We had an emergency where my dog got bit and only went to the emergency vet once. It was not our local vet, though we submitted all those document too. Weeks after we submitted for the claim and gave them all the documentation from the emergency vet, embrace claimed we were missing documents and could not process the claim. The vet spoke with them and told them it was everything. I emailed all the documents as well… they just wanted to continue to charge me while my claim was “on hold”. I asked for My policy to be canceled which they told me it was but then we got charged again and I had to call multiple times. I’m still waiting to see if they charge me again this month. Customer service is always friendly, but the job never seems to get done. Do not waste your money and protect your pet with an insurance company that will actually follow through.

Insurer: Embrace

By: Casey

October 21, 2024

Embrace Pet insurance is garbage dont…

Embrace Pet insurance is garbage dont waste your time and money! I had a 7 month old GR become Ataxic ( he was walking off balance and losing his footing). I took him to the vet, the ER and the neurologist. We figured out he had a potential Neurological event due to maybe an inner ear infection or an immunological condition. Of course when you have an ear infection or swelling you may feel dizzy and even VOMIT if you feel like the room is spinning. Well 3300$ later and EMBRACE refused to help me pay for his Bills because he has had “vomiting” before. I am a healthcare professional. VOMITING is NOT a DIAGNOSIS, ITS A SYMPTOM. Unless you are born with an abnormality YOU DONT JUST VOMIT FOR NO REASON. HIS REASON WAS THAT HE HAD SOMETHING HE HAS NEVER HAD BEFORE, AN EAR INFECTION. Well they grabbed on to him having “vomiting” to tell me they wont cover absolutely anything. As a healthcare Provider for Humans I find it disgusting you would attach yourself to a SYMPTOM to deny coverage to someone that pays you to be there for them.

Insurer: Embrace

By: Nicole A Morales S.

October 21, 2024

GREAT INSURANCE

I have had Embrace insurance for my current dog and my previous dog. They have been outstanding. I know exactly what I get and what I have to pay for and it has been a total piece of mind to have this insurance covering my animals.

Insurer: Embrace

By: Victoria Silva

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