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Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great service one…
My chihuahua had a small mass near one of her nipples that had to be removed and sent for a biopsy. Embrace processed the claim very quickly and when I indicated that needed the reimbursement quickly, I received my reimbursement the same day, exactly 1 week after the surgery.
Insurer: Embrace
By: George Becker
Excellent experience! Highly recommend
Saved my cat by leaning forward with a “quick pre approval” which allowed us to say yes to expensive surgery for removing a blockage. Everyone I talked with on the phone was shockingly friendly, motivated, and well spoken. I actually felt taken care of. Wish my personal medical care was this satisfying! (im in the military) thank you Embrace, and thank you to the agents who helped is get our cats medical care on time!
Insurer: Embrace
By: nova noon
Embrace is the best
Embrace is the best. Our poor guy has literally been sick almost every month. Although Embrace does not cover his pre exisiting stuff, our seeet boy has been covered with everything else. This company is fair and has amazing customer service. If it was not for them, we would be in such debt! Thanks Embrace!
Insurer: Embrace
By: customer
App made it easy to file my claim after…
App made it easy to file my claim after my dogs' last appointment! I got my money in no time and no stress
Insurer: Spot
By: Molly Spray
Embrace Pet Insurance is so easy to…
Embrace Pet Insurance is so easy to submit a claim. Also, the last claim I submitted, I received the money back so quickly. Great customer service too. I'm so happy I decided to get the insurance for my dog, Tony. It's already saved me so much money.
Insurer: Embrace
By: Gina
I can tell you that I think they're one…
I can tell you that I think they're one of the best pet insurance companies out there. They have been fantastic. They have covered all of his medications. They is wellness and everything else so professionally they I have not had to argue about one single thing. They are so thorough and thoughtful I just recently lost my Mikey and we're still not done with the claims okay but they have been very quick on doing everything I would definitely recommend them and I definitely give them five stars you want me to put down a date? A certain date? I cannot. They have been wonderful for the past 8 years that I have had them so I have to leave that blank down there. I don't know what else to do. I could write today's date if that will help oh I forgot to even tell you how they covered all of his surgeries. He had many and his radiation treatments and everything else
Insurer: Embrace
By: Denise Browning
They are charging fair amount but for…
They are charging fair amount but for last four years i never submitted a claim and paid them almost $70/month . My pet hospital bill was 400 or 500 something they said they can give me $37. So think just before you enroll and if your pet is so sick then only go for insurance otherwise just keep $10-30 for them every month and spend it
Insurer: Embrace
By: Sunil Karakkattil
Professional & Responsive
I've insured three senior pets and one puppy with Pets Best. They've been professional and responsive to all of my claims to date.
Insurer: Pets Best
By: Cloutier, Jennifer
Pets Best was the best decision for my dog…
Pets Best has been an amazing partner in ensuring my best friend got the absolute best care possible. I wouldn't have been able to afford his very expensive surgery and diagnostics without their help. Getting pet insurance was the best decision I ever made.
Insurer: Pets Best
By: Arianne Reid
Overall great but have suggestions on wellness plan
I bought the Pets Best illness plan ($250 deductible + 90% reimbursement) and this company offered the lowest price compared with others. The reimbursement speed varied but all my cases have been solved so far without any problems. I read their policy, the insurance fee will remain the same once you buy it no matter how often you use it per year. I have a high-maintenance dog who needs to go to the hospital a couple of times per year so their policy reduces my concern. The only suggestion I have is for their wellness plan. I feel like it can be more flexible. For example, when the dog is old enough, the rabies often expires after 3 years, but if I bought the wellness plan, I cannot exchange the rabies category with any other vaccines, which is a waste of money I think. If they can have a more flexible plan, that will be even better.
Insurer: Pets Best
By: Cornelia Wang