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DO NOT get insurance from this company
DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.
Insurer: Fetch
By: Guadalupe
DO NOT get insurance from this company
DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.
Insurer: Fetch
By: Guadalupe
A couple issues making claim, but was quick and easy still
Making a claim on the app wouldn't allow me to take more than one photo at a time, and making a claim on the website kept changing the Start date of when my cat was at the vet from the 16th to the 17th, so I called and everything went smoothly after that. After claim went through it was reviewed very fast and with no trouble after that.
Insurer: Embrace
By: Seven
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis
1000/10 Customer Service from Amanda
I recently had the pleasure of speaking with Amanda over the phone in regards to my policy, and I can't say enough about how wonderful my experience was. From the moment she answered, her warm and welcoming demeanor instantly put me at ease. What impressed me the most was her kindness. She not only addressed my questions with patience and clarity but also went out of her way to ensure I felt comfortable throughout the conversation and transfer of insurance policies. Her ability to connect on a personal level transformed what could have been a routine call into a genuinely pleasant experience. Overall, Amanda exemplifies what great customer service should be. Her combination of professionalism and compassion is a rare find, and I feel fortunate to have spoken with her. I would highly recommend her to anyone seeking assistance.
Insurer: Fetch
By: Angelina Ennis