154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

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Category with most reviews

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October 22, 2024

Terrible

Terrible. I adopted a senior cat from the AHS on October 26, 2023. She came with fresh bloodwork, labs and a clean bill of health besides possible age related arthritis and dental issues. She also came with a pamphlet stapled to her adoption packet pushing 30 days of Met Life pet insurance. I got her the insurance. When I adopted her, she was underweight (5 pounds). I followed up with my vet in December. She was given a blood panel which was fine except some mild kidney changes. She had a urinalysis which came back fine. Fast forward to September of 2024. She has been diagnosed with renal failure and guess what? After a year of paying premiums, they refuse to pay saying that it is a pre-existing condition. Save your money people. You would be better off putting your premiums in a savings account to provide care for your furbabies. Very disappointed! Update: 10/25/24 Metlife deleted my policy right off the website! It's not even listed under inactive. This is some shady BS! Time to alert the Minnesota Department of Commerce and the Attorney General's office. This is ridiculous. I asked that my policy not renew but instead they left the renewal and canceled my existing policy.

Insurer: MetLife

By: Joy Wollin

October 22, 2024

I’ve had a challenging experience

I’ve had a challenging experience with this service, particularly in terms of communication. It’s been difficult to get in touch with them, and despite being very thorough when gathering my dog’s medical history, the approach often feels too rigid and lacks flexibility. Several of my dog’s tests and needs were not covered, even though they were directly related to new symptoms caused by a recent environmental change. I’ve been waiting for over a week for a response to a pre-authorization I submitted. These tests are crucial to identifying the underlying issue and providing the care my dog desperately needs. Without coverage, I am faced with the heartbreaking possibility of having to put her down, as I cannot afford the necessary tests or provide the comfort she deserves without knowing what’s wrong. I hope they can improve their communication and reconsider the scope of their coverage for cases like mine.

Insurer: Embrace

By: Jen

Verified October 22, 2024

Meh...

The "diagnosis" options are too narrow in scope. There should be more options, or a diagnosis pending or "other" selection to allow for explanations. The distinction between wellness and covered medications is also unfair. At this juncture I would not recommend Embrace to other pet owners. I've paid $75 a month for over a year and the coverage has not been a good return on investment as of yet.

Insurer: Embrace

By: Itty Bitty Pittie Committee

Verified October 22, 2024

So simple

It was a super easy process and Rebecca was very nice at assisting me!

Insurer: Prudent Pet

By: Nolan

October 22, 2024

My premium nearly doubled upon renewal

My premium nearly doubled upon renewal. My pets have cost nothing to Embrace and I've been a reliable customer for years. This is a slap to the face and I will cancel my policy.

Insurer: Embrace

By: Pascal Faurie

October 21, 2024

DO NOT get insurance from this company

DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.

Insurer: Fetch

By: Guadalupe

October 21, 2024

DO NOT get insurance from this company

DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.

Insurer: Fetch

By: Guadalupe

October 21, 2024

DO NOT get insurance from this company

DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.

Insurer: Fetch

By: Guadalupe

October 21, 2024

DO NOT get insurance from this company

DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.

Insurer: Fetch

By: Guadalupe

October 21, 2024

DO NOT get insurance from this company

DO NOT get insurance from this company. We had a vet bill of over 5k that they denied. We had two separate vet visits a month apart. They "claimed" were related eventhough our pets symptoms were different, and our pet wasn't diagnosed with FIP till the month later visit. This company just does money grabs and no help. Go with another company.

Insurer: Fetch

By: Guadalupe

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