221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Buyer Beware
Buyer Beware: Nationwide Pet is non-renewing 100K of their premium policies starting this year and rolling into next year. These are pets that have been with them years - many older with pre-existing conditions that cannot be covered through other insurers. They are not offering to even transfer to lower policies as has always been an option at renewal. The displaced pets have to go through underwriting again. Most are being refused new policies at all and any accepted are having any condition covered under their prior policy excluded as pre-existing. In addition, many additional states are being given conditional renewals at only 50% coverage (at the same price) or are receiving 2-3x premium increases. If you are looking for a safety net for when your pet gets older or develops medical problems, this is not the place to get it.
Insurer: Nationwide
By: Mary
I finally got a response to two of my…
I finally got a response to two of my claims. It took a long time but it was finally processed.
Insurer: Fetch
By: Maria Gilbert
Reimbursement is a lie
I got charged $60 again, tried cancelling but they are always closed. Didn’t get ANY reimbursement. Would not recommend because of no reimbursement
Insurer: Spot
By: Cornelia Chee
Embrace is the best choice when…
Embrace is the best choice when deciding on Pet insurance. They provide the best and most helpful customer support!
Insurer: Embrace
By: CHRISTOPHER GILLESPIE
Handling of claims
I have been so impressed with the fast turnover of claims when I send them in. I do appreciate this immensely.
Insurer: Spot
By: Nancy Beck
It was very easy to make the claim
It was very easy to make the claim, the coverage and everything was according to the policy and what I understand it would be
Insurer: Embrace
By: Alejandra Duran
This was my first claim
This was my first claim. I have to say it was all smooth going. I have 4 cats insured and so glad I chose Embrace.
Insurer: Embrace
By: customer
Sending in/making claims is so easy and…
Sending in/making claims is so easy and the response process is so quick!
Insurer: Embrace
By: Danielle - Houston, TX
Spot insurance is worth it
Spot insurance is worth it. My kitten had an accident a week ago and I reimbursed my expenses fas less than a week.
Insurer: Spot
By: Viv
Overall we get reimbursed very quickly
Overall we get reimbursed very quickly. Did have a problem with a claim last year but did eventually get resolved. I like the preventative package. Wish it included blood tests.
Insurer: Spot
By: Trina CHEN YIN