207,035+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,035 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,175 reviews

4.9
Trupanion

58,937 reviews

4.9
Pets Best

14,599 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified March 02, 2026

Fabulous insurance

Fabulous insurance! The best I have had out of 4 other companies.

Insurer: MetLife

By: Jeanne Brantley

Verified March 02, 2026

Customizable plans

I like the customizable plans and best price when purchased as a Microsoft employee.

Insurer: MetLife

By: Microsoft employee

Verified March 02, 2026

Very easy to navigate

Very easy to navigate

Insurer: MetLife

By: Tiffanie Gillette

Verified March 02, 2026

Fast payment

Fast payment

Insurer: MetLife

By: customer

March 02, 2026

Cat uti

My cat had a uti and had to go to the ER so things were already stressful, so when I filled my claim it was was possessed fast so I had less to work about

Insurer: Pets Best

Veterinarian: Countryside Veterinary Clinic

By: Danyell

Useful
March 02, 2026

Pet Best is the best

This Pet Best insurance company is on top of everything like your claims that are taken care of right away, and they make sure your pet’s needs are being cared for.. they get a A+ from me.

Insurer: Pets Best

Veterinarian: Hanover Veterinary Hospital

By: Debbi

Useful
March 02, 2026

I purchased an accident-only policy…

I purchased an accident-only policy with Pets Best expecting coverage in the event of a documented emergency. In November, my dog suffered a traumatic injury, resulting in acute paralysis. Emergency records documented a suspected spinal injury, and a board-certified neurologist later diagnosed intervertebral disc extrusion with myelomalacia. She had no prior medical history. Despite clear documentation of an accidental spinal injury, Pets Best denied the claim, first stating it was “not an accidental injury.” without providing any meaningful explanation or reference to the medical findings. When pressed for clarification (in writing), they reclassified the condition as a cruciate ligament event—even though no veterinarian diagnosed a cruciate ligament injury and the medical records clearly identified a neurological spinal condition. The claim was ultimately reversed only after I filed a complaint with the California Department of Insurance. While reimbursement was issued, it required regulatory intervention and multiple rounds of follow-up. Insurance is meant to provide peace of mind during emergencies. In my case, I had to escalate and involve a regulator before the medical records were appropriately reviewed. There was no acknowledgment that the original denial was incorrect and no apology for the financial strain caused. Based on this experience, I would not recommend Pets Best.

Insurer: Pets Best

By: Imani

Verified March 02, 2026

It was easy and efficient

It was easy and efficient. I feel relieved metlife thinks about our pets

Insurer: MetLife

By: Ivette Gomez

March 02, 2026

Never got a policy

Kind of hard to review something I haven’t used . I’ve gotten no policy to explain anything about your coverage or when and how I can use the insurance. I’ve called twice to receive all info. Also I pay 50$ a mth. I a sure you of the rates go up I will be canceling.

Insurer: Embrace

By: Cindy Shelton

Verified March 02, 2026

Wonderful and feel safe

Wonderful and feel safe

Insurer: MetLife

By: Carmen Lovera

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