208,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service and support
Called about a concern I had regarding a new claim customer service.Got the earrings.As for me that I needed and was so understanding and polite. Customer service is a key reason for any business to stay Good, and they definitely are doing it
Insurer: Embrace
By: Wally Orechia
Spot Pet Insurance was incredibly easy…
Spot Pet Insurance was incredibly easy to use through their app. I had to pay $2,100 in veterinary bills due to complications from my dog giving birth. I submitted everything directly from my phone and was reimbursed within a week. I highly recommend Spot and would absolutely recommend it to friends and family.
Insurer: Spot
By: Ed B
Although I had issues using the app to…
Although I had issues using the app to complete my claim, it was easy and completed quickly
Insurer: Spot
By: Rene Kubas
Minor Issues, but All Good
We switched our Pet Insurance because the monthly premium is much more affordable than the previous one which we like because we have three rescue dogs and they're all seniors. Only one thing it bothered was they have made mistakes twice already about our claims. One was they sent us a totally wrong person's claim review and the other was calculation of reimbursement was wrong , so we had to ask to fix. A few issues, but was fixed immediately and we are happy with Metlife.
Insurer: MetLife
By: K.D.
Very happy with my experience!
I always get a response for my claims. Customer service is excellent and reimbursement is always as expected with our coverage. Very happy with my experience!
Insurer: MetLife
By: HZ
Great customer service!
Great customer service!
Insurer: MetLife
By: Linda
Whenever I had a question or a problem
Whenever I had a question or a problem, everyone has been extremely helpful!
Insurer: Fetch
By: Marilyn
1/2026 Pumpkin has been a great choice…
1/2026 Pumpkin has been a great choice for our family. Our baby had TPLO surgery, a very costly procedure and Everything was handled quickly and efficiently and they really come through! I would recommend Pumpkin Pet Insurance to everyone! Pia Parsons and Zoey
Insurer: Pumpkin
By: Pia