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Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far so good for the 1st claim
So far so good for the 1st claim. The claiming process instruction is a bit lacking as my vet does not shown up in the drop down option and I have to call the support hotline to figure out how to create the claim (need to select unknown vet). It took a bit longer since it is the 1st claim after i purchase the insurance as it need to complete the initial medical history evaluation process first. But after that medical history details was provided by my vet, the claim being processed within 7 business days. I am happy so far.
Insurer: Embrace
By: Aaron Pate
I enrolled in your insurance 2 weeks…
I enrolled in your insurance 2 weeks ago and I haven’t received email confirming my insurance.
Insurer: Pumpkin
By: Victor Montilla
Quick 'n Easy
Easy, quick reimbursement. Bummed that Giardia medications were not covered under new puppy wellness but understand pre-existing...
Insurer: Fetch
By: Bonnie G
Very helpful and feeld peaceful
Very helpful and feeld peaceful
Insurer: Sonnet
By: Leo Choi
Easy to use makes this a no-brainer for…
Easy to use makes this a no-brainer for anyone worried about the hassle of getting pet insurance.
Insurer: Figo
By: AN
Peace of mind
Embrace offers a degree of comfort when dealing with stressful pet emergencies. Knowing I can do my best for my fur kids and have some support is priceless. Submitting claims is a straightforward process. Thanks Embrace!
Insurer: Embrace
By: Leah Emerson
Very good trouble shooting and…
Very good trouble shooting and insurance service!
Insurer: Sonnet
By: Andy Liu
Claim submission has always been very…
Claim submission has always been very easy and prompt. Our dogs have recently had a lot of health scares, and ASPCA Insurance did exactly what you'd hope your insurance would do; review claims and provide reimbursement promptly and transparently.
Insurer: ASPCA
By: Weishen
UNACCEPTABLE WAIT TIMES
The great thing about Embrace is that their customer service staff is always a pleasure to deal with. HOWEVER their wait times on the phone are up to an hour & also they are not processing claims nearly as quickly as they did when I first signed up with them years ago. Frequently there is a very long wait to receive my reimbursement. Often this necessitates my making several calls, more hold times, requests for me to contact my vet for new documentation, & having to submit documents which have already been submitted. Embrace you could sure do a lot better.
Insurer: Embrace
By: Patricia Silensky