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Pet parents across the U.S. and Canada have left over 224,908 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetch Insurance Call Review
Josh Sabado was a pleasure to work with. He explained everything very clearly and informatively. His friendly nature helped make the process smooth and easy. He explained the different options available, provided helpful, non-invasive suggestions, and kindly answered all of my questions. His demeanor and willingness to explain and re-explain options helped put my mind at ease as we talked through the different plans and add-ons. He was very patient as I took my time to discuss and decide with my partner what plan to choose. At no point did I feel rushed or like I was being pushed into different options, which was such a relief. This is the first pet I’ve adopted myself and the first time getting pet insurance; Josh’s help relieved my stress around getting her insured. He was an amazing representative to work with and I appreciate his help!
Insurer: Fetch
By: Alyssa Jenkins
I can't say enough good things about…
I can't say enough good things about Embrace. They really are life savers. Thank you, Embrace!!!
Insurer: Embrace
By: Lorraine Fontana
Easy filing process and fast return!
Easy filing process and fast return! I was really happy with how easy it was to submit the vet bill, without additional paperwork. I was also happy to get my return within 24 hours of filing the paperwork!
Insurer: Embrace
By: Margaret Klein
Peace of Mind
I purchased pet insurance when my dog was about 6 months old. He is now 5 years old! I purchase pet insurance for peace of mind with illness or injury. I wanted to be able to provide the best care for my dog when injury or illness has occurred without having to worry about how being able to financially afford. I pay my vet with my credit card, submit my claim and when I am reimbursed I use that money to make a payment on my credit card . So far I have had the peace of mind I was looking for. It is easy to upload invoices through their app. I have even gotten a reimbursement the same day as submitting the claim!
Insurer: Healthy Paws
By: Ericha
Quality of insurance
Once I got the system figured out, it has been going very well. A few glitches here and there but better than other insurances I have had. They are much quicker with reimbursement than any other insurance. Customer service has been helpful also.
Insurer: MetLife
By: Ellen
Staff genuinely seemed concerned about…
Staff genuinely seemed concerned about my dog's health and well-being.
Insurer: Embrace
By: Veronica
Why I did not cancel my policy
I called to cancel my pets policy, not because I was unhappy with Embrace, but because with the rate increase due to aging pets was cost prohibitive. I spoke with a customer representative who never once pressured me to keep my current policy, but instead offered different options. In the end, I went with one of the options as it met my needs and was affordable. I'm glad to continue to be an Embrace Client as my pets and I have always received prompt friendly service with claims, questions and more.
Insurer: Embrace
By: Regina Tiedemann
I always get excellent customer…
I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.
Insurer: Fetch
By: Cindy M.
Excellent 13 year expereince!
We have been Embrace clients for 13 years for our 3 dogs! They have always been a pleasure to work with and reimbursed all covered costs without questions.
Insurer: Embrace
By: Karen Arrese