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Reimbursements take about a month
The coverage is good and filing a claim was fine. The upload tool is a little broken but you can work around it. My biggest complaint is that the reimbursement timeline is unreasonable, especially when the bills are high and you're running up your credit card waiting for the money to come through. A month is just too long. I moved from Spot and they processed claims super quickly—miss them and lesson learned for next pet.
Insurer: Pets Best
By: Jarica
Poor communication for reimbursement
Poor communication for reimbursement on multiple occasions. The nail in the coffin was when they stated that an ACUTE otitis media infection wouldn’t be covered because of a pre existing condition within the past 12 months of allergic dermatitis that occurred 10 months earlier. Let me just say this is hogwash … no offense to the hogs out there
Insurer: Figo
By: H Duarte
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro
Insurance for Olsen
Josh helped me get the Insurance policies I wanted for my new puppy. He was easy to work with and very pleasant.
Insurer: Fetch
By: Debra Santoro