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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Process is Lengthy and Unreasonable
My cat had an ultrasound of her heart. Due to her coughing being a pre-existing condition, they wouldn’t cover the costs. However, the ultrasound on her heart was due to her breed, not her cough. The claims process took months. After claim was denied, I canceled policy. I was tired of paying premium cost and being taken around in loops. Not to mention, they excluded dental exams due to claiming that my cat had preexisting dental disease. My cat does not have dental disease. She has a typical amount of plaque. This pet insurance was a scam.
Insurer: Embrace
By: Shelby McRae
So glad we have Spot!!
I put an accident policy on our Great Dane puppy hoping we would never have to use it. Well we did. Spot has been amazing and just having this policy has helped mentally and financially in making sure our puppy had the best care. It is simple to file a claim in the app and they process claims super fast. Like in a week! I have worked in the “people” insurance industry for over 20 years and am very impressed with how everything has been handled. I highly recommend Spot!!!
Insurer: Spot
By: Becky Beard
Reimbursement
Quick and easy to submit expenses for reimbursement.
Insurer: Spot
By: Anonymous
The app is hard to use
The app is hard to use. It won’t let me go back to an original point. Frustrating!
Insurer: Spot
By: Lorraine Lawson
Submitting a claim is the easiest thing…
Submitting a claim is the easiest thing to do. It is fast and clear as to what you need.
Insurer: Embrace
By: Craig Johnson
Staff is always courteous
Staff is always courteous, knowledgeable and always shows professionalism
Insurer: Spot
By: Meletta Romious
Quick and easy process!
Very easy process to submit a claim and very fast response.
Insurer: Spot
By: Mallory Burton
Super easy to file claim and the app is…
Super easy to file claim and the app is user friendly!
Insurer: Spot
By: Kali Zuniga-Chatham
Very Happy with Spot
We chose spot pet insurance for our puppy because they had the best coverage to price ratio. Our puppy has been fully covered with any accidents, wellness, and more. Spot has been super easy to work with and I usually receive reimbursement within a few days.
Insurer: Spot
By: Ashlinne We