221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Pumpkin
By: customershamika
Premium Pet Protection
Good electronic communication, but your friendly and knowledgeable phone agents make it easy to provide that extra layer of pet protection.
Insurer: ManyPets
By: Jennifer Neeb
The navigation process was excellent.
The navigation process was excellent. The contact availability was great. The informative literature was a help, too.
Insurer: Pumpkin
By: Shelly
Great coverage and great communication.
Great coverage and great communication.
Insurer: Spot
By: Jami Eis
Great insurance!
This insurance is reliable. Great customer service and processing time to get your money back is really good.
Insurer: Spot
By: Sandra
Caring and understanding.
Caring and understanding.
Insurer: ManyPets
By: Son Stous
I found it very frustrating when…
I found it very frustrating when submitting a claim because of the lack of feedback from the company. The claim was "in review" for weeks and weeks. When I would email, no reply. When I called, I had to be on hold for 20 min each time. The person on the phone would assure me it was in process, but then it was eventually put "on hold." I had to make several more phone calls (on hold 20min each time) and explain the situation over and over, before someone could finally tell me what simple piece of paper was missing. This information could have been called or texted to me when reviewing the claim, and at the very least, listed in the portal for me to see when I logged in to check the progress. Although I ultimately received my claim reimbursement, it took almost 8 weeks due to their lack of communication- even though I had done everything on my end. It was as if they were just hoping I would forget and not follow through on it. It took over 1.5h of my time to get to the bottom of it even though it was a straight forward case. When it was all done, there was no acknowledgement of how poorly it had been handled. It would be better to be assigned a specific person who was reviewing the claim to contact directly, instead of having to go through it with someone new every time. Some accountability would be nice.
Insurer: Embrace
By: Beth Traylor
very easy to sign up they let you know…
very easy to sign up they let you know what's happening right away
Insurer: Fetch Canada
By: JustAnswer Customer
Amanda Mello was very knowledgeable and…
Amanda Mello was very knowledgeable and very personable. She was efficient and friendly and her efficiency did not impact the level of service she provided. On a side note I did particularly like the fact that she referred to my dog Roxy as my baby,,, "what's your baby's date of birth"
Insurer: Fetch Canada
By: Heidi