221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetch is always great
Fetch is always great. Easy to submit claims. Easy to find answers. Quick turn around. Great communication about claim status.
Insurer: Fetch
By: Bethany
Great app
Great app. Easy to submit claims and research any information.
Insurer: Spot
By: Dana Gonzalez
Lacking transparency
I am a 'believer' in insuring pets, homes, and cars. But in today's post-pandemic world, it's become an entirely new ballgame. The problem is that rates go up and the ins cos cover less and less. Our rate went up approx 20% annually, but what's worse IMO is that they have teased out what is actually being COVERED and called it "customization." For ex, a pet exam and prescriptions are now sep from the overall plan as a so-called "courtesy" to customer. You have to pay extra for that ($20/mth), in order for that to be included in your coverage. That's tantamount to having house ins and saying you have to pay extra for the house! If they respond w/an "I'm sorry" to this note, I'll cancel. I'm so tired of disingenuous apologies. It's about the profit margins. I taught business ethics; don't kid me w/false contrition. I know this is about the bottom line. Just keep it real with people. PLEASE. UPDATE 7/23: You sent an ADVERT in response. I specifically ASKED YOU not to reply. See how well Embrace listens: Not at all.
Insurer: Embrace
By: Leslie E. Sekerka
First claim
I made my first claim and I originally sent in the docs requested by uploading them. Then my claim was stopped waiting for a medical history of my dog. So I e-mailed my files in however a day or two later I was asked to upload the history files as they did not have them so sending them in via e-mail did not help. It took about 2 days to process the claim and then I was paid directly to my account very quickly. So far I am satisfied with Spot Insurance.
Insurer: Spot
By: Randy
Getting refunded properly ty
Getting refunded properly ty
Insurer: Fetch
By: Suzanne Connolly
Go somewhere else
Go somewhere else , not recommended at all The communication is terrible. Service worse 3 months today since I placed my claim and still waiting to be reviewed if you call is a 2 hours wait , emails they take 2 to 3 weeks to answer with vague response
Insurer: Embrace
By: sergio sosa leal
Amazing
After a rocky start in my pups life with allergies and growth issues, pets plus us has been absolutely amazing and fast with rereimbursement. Couldn’t have financially done it with out them. Thank you
Insurer: Pets Plus Us
By: Dana
Amanda Mello provided excellent…
Amanda Mello provided excellent customer service. So far, the process has been very smooth.
Insurer: Fetch
By: Edith Catalina Welsch
Laura is wonderful
Laura was so helpful explaining the different coverage options and infinitely patient when I had to add my partner in as part of a 3 way call to discuss the financials. High quality customer service is such a difference maker!
Insurer: Fetch Canada
By: Margaret