221,963+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,963 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,924 reviews

4.9
Healthy Paws

11,285 reviews

4.9
Fetch

5,747 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,170 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 19, 2024

Fetch is always great

Fetch is always great. Easy to submit claims. Easy to find answers. Quick turn around. Great communication about claim status.

Insurer: Fetch

By: Bethany

Verified July 19, 2024

Great app

Great app. Easy to submit claims and research any information.

Insurer: Spot

By: Dana Gonzalez

Verified July 19, 2024

Simple and easy

Simple and easy

Insurer: Spot

By: Lee Thomas

July 19, 2024

Lacking transparency

I am a 'believer' in insuring pets, homes, and cars. But in today's post-pandemic world, it's become an entirely new ballgame. The problem is that rates go up and the ins cos cover less and less. Our rate went up approx 20% annually, but what's worse IMO is that they have teased out what is actually being COVERED and called it "customization." For ex, a pet exam and prescriptions are now sep from the overall plan as a so-called "courtesy" to customer. You have to pay extra for that ($20/mth), in order for that to be included in your coverage. That's tantamount to having house ins and saying you have to pay extra for the house! If they respond w/an "I'm sorry" to this note, I'll cancel. I'm so tired of disingenuous apologies. It's about the profit margins. I taught business ethics; don't kid me w/false contrition. I know this is about the bottom line. Just keep it real with people. PLEASE. UPDATE 7/23: You sent an ADVERT in response. I specifically ASKED YOU not to reply. See how well Embrace listens: Not at all.

Insurer: Embrace

By: Leslie E. Sekerka

Verified July 19, 2024

First claim

I made my first claim and I originally sent in the docs requested by uploading them. Then my claim was stopped waiting for a medical history of my dog. So I e-mailed my files in however a day or two later I was asked to upload the history files as they did not have them so sending them in via e-mail did not help. It took about 2 days to process the claim and then I was paid directly to my account very quickly. So far I am satisfied with Spot Insurance.

Insurer: Spot

By: Randy

Verified July 19, 2024

Getting refunded properly ty

Getting refunded properly ty

Insurer: Fetch

By: Suzanne Connolly

July 19, 2024

Go somewhere else

Go somewhere else , not recommended at all The communication is terrible. Service worse 3 months today since I placed my claim and still waiting to be reviewed if you call is a 2 hours wait , emails they take 2 to 3 weeks to answer with vague response

Insurer: Embrace

By: sergio sosa leal

July 19, 2024

Amazing

After a rocky start in my pups life with allergies and growth issues, pets plus us has been absolutely amazing and fast with rereimbursement. Couldn’t have financially done it with out them. Thank you

Insurer: Pets Plus Us

By: Dana

Useful
July 19, 2024

Amanda Mello provided excellent…

Amanda Mello provided excellent customer service. So far, the process has been very smooth.

Insurer: Fetch

By: Edith Catalina Welsch

July 19, 2024

Laura is wonderful

Laura was so helpful explaining the different coverage options and infinitely patient when I had to add my partner in as part of a 3 way call to discuss the financials. High quality customer service is such a difference maker!

Insurer: Fetch Canada

By: Margaret

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