221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Experience
Embrace makes it easy to file the claim and I had a check within 2 weeks of the filing.
Insurer: Embrace
By: TOM COSTANZA
Quick processing of the claim and clear…
Quick processing of the claim and clear EOB!
Insurer: Fetch
By: KR
Signed up in May 2024
Signed up in May 2024. I had read there was a discount for veterans, but no option was given for one. Tried asking about that with no response. Still, price was okay so I kept policy. I uploaded all med records for my kitten so that they would be on file if needed, per suggestion on website. My kitten got sick in July and I submitted a claim for him. About a week and a half later, was told to submit all med records for prior to illness. ALREADY DID THAT IN MAY! Now indicates I will have to wait about 15 more days. If med records were missing they lost them. I submitted within a few days of signing up for insurance. All signs, so far, point to I should cut my losses and run.
Insurer: Fetch
By: J dart
I was still getting my brain together…
I was still getting my brain together since I had to deal with visiting the emergency room and a vet visit the next morning too. That plus the lack of sleep made me input the wrong vet information. Had to call a few times to fix an error I made on a claim and the person helping me was very helpful and understanding. They even checked to see how my dog was doing.
Insurer: Spot
By: Jessica
My claim was processed really fast
My claim was processed really fast. It was so easy to file a claim and upload the documentation from the vet. Embrace reimbursed me for exactly as described in their policy.
Insurer: Embrace
By: Barb Huffstutler
The person that I talked with was good…
The person that I talked with was good enough to find the answers to my problem even though it was not the answer I wanted.
Insurer: Embrace
By: James Knapp
I wouldn't recommend Embrace Pet…
I wouldn't recommend Embrace Pet Insurance to my worst enemy. They go out of their way to find reasons to not pay a claim. You purchase this policy thinking that your pet/pets are covered, and then the second you submit a claim they find all sorts of reasons why it should be denied, their most notable being "pre-existing conditions." Case in point: they wanted proof that my kitten didn't have a pre-existing dental condition at age 5 months. Kittens lose their milk teeth at this stage, so they are already growing in new teeth. What vet is going to say, "No, no signs of dental issues..." when the teeth are growing in? None. But that's the kind of thing Embrace loves to do: invent reasons do deny coverage. They LOVE paperwork, but only if it's in the format they want, otherwise they deny it. If your vet gives you a print out and Embrace doesn't think that's appropriate, they will refuse the claim. You adopted a pet from a shelter? Well you better have a full printout of every day of the animal's life or else Embrace will deny coverage (always a pre-existing illness). No one deserves to be put through this when their pet is ill. NO ONE. AVOID EMBRACE AT ALL COSTS.
Insurer: Embrace
By: JD
Affordable insurance with great service
I had 2 cats 1for 16 yrs and 1 for 20. They both had a pet insurance plan until they passed, but the plan I have my 1 year old on now far surpasses the one I previously had. The healthy paws plan is amazing. I had to take my little fur baby to an emergency vet a few nights ago because she ingested something she shouldn’t have. I received the bill and when we got home and settled her, I started a claim. 90 percent back within less than 48 hours via direct deposit. I was shocked how quick and efficient this was. I used to wait at least 2 weeks to be reimbursed by the old plan I had. The 90 percent reimbursement is super great and I even received an email to see how our girl was feeling. I totally didn’t expect that at all. They even responded to my email. This plan is the best!!!! The people are courteous, caring and available. Excellent company to insure your pets with!!!
Insurer: Healthy Paws
By: robin boyajian
Claims
The easy claim submission and the quick reimbursement process was exceptional.
Insurer: Spot
By: Angela Butler
Fast
It’s the most user friendly way to submit claims plus they are fast!
Insurer: Spot
By: Angela Woodward