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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Every claim I submit is denied
Every claim I submit is denied. No reason to have pet insurance with MetLife. Going elsewhere.
Insurer: MetLife
By: Brian Kelly
Quick and easy claims process
Quick and easy claims process
Insurer: MetLife
By: customer
Submitting a claim…
The entire process of initiating a claim until payout was extremely easy and quicker than I thought it would be. I am very pleased with my experience with MetLife Pet and would certainly recommend them to others. You always hope not to use the insurance and it is extremely comforting to know then when it is needed they don't nickel and dime you or refuse coverage.
Insurer: MetLife
By: Prefer not to
Timely reimbursements and affordable…
Timely reimbursements and affordable cost.
Insurer: MetLife
By: Pamela Daniluk
So far everyone i have spoken with has…
So far everyone i have spoken with has been incredibly professional and kind
Insurer: Prudent Pet
By: Jason Burns
Stephanie was very knowledgeable on my…
Stephanie was very knowledgeable on my questions. She also followed through with what she told me she would do.
Insurer: Prudent Pet
By: selinahthehttgroup.com
The pet account dashboard is easy to…
The pet account dashboard is easy to navigate and great customer service
Insurer: MetLife
By: customer
Every experience I’ve had with you…
Every experience I’ve had with your Specialists have been above and beyond my expectations! Not only have my queries been answered but have also received great information about the insurance benefits! Thank you for genuinely caring about Buddha and Kenzo and helping me be more informed on how their insurance can be best used for their care!
Insurer: MetLife
By: cdv
It’s quick and easy to sign up
No complaints
Insurer: MetLife
By: Katherine Christian
I’ve had the insurance for about three…
I’ve had the insurance for about three years. I used to send in my receipts for payment now I do it all online and it’s so much faster and so much easier. Love it.
Insurer: MetLife
By: Charlotte Pagano