225,217+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,217 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Updating a previous review
Updating a previous review -- I have submitted everything and then some and still they refuse coverage. This insurance is an outright scam. I'm out money that could have gone to a company that would have actually done what it claims. Edit: For reference -- the claim they denied was for something 5 days outside of the waiting period and not a pre-existing condition. I will not allow them to lie about the scam they're doing.
Insurer: Fetch
By: Elijah Z. Wolff
Good experience
My experience with Embrace so far was great. Their premium for my older dog is reasonable. The claim process was straightforward and simple, and funds paid out within their promised time. I’d recommend Embrace to pet owners!
Insurer: Embrace
By: Rose Wu
Be patient when summiting your first claim.
I was almost ready to cancel due to not being able to complete the claim form on line but it has been resolved and the process is super easy.
Insurer: ASPCA
By: Mary Carr
never had an issue and the customer…
never had an issue and the customer service is excellent
Insurer: Embrace
By: Josh Parks
Everything you guys do for me and my…
Everything you guys do for me and my pups is amazing. So fast at claims with pay back Thankyou so helpful too
Insurer: Spot Canada
By: Cody Williams
Outstanding coverage. Great iOS app
Submitting a claim on the mobile app is easy and straightforward. Coverage is outstanding. On a recent claim of $253.50 we received $204. I would have given 5 stars if the reimbursement took only a few days instead of 10. Still that’s very reasonable.
Insurer: Spot
By: Robert Buzby
Terrible claim experience
Terrible claim experience
Insurer: Embrace
By: domenika
It was supposed to bring the package to…
It was supposed to bring the package to the door, but I didn’t know it was left in the lobby until I got back home in the morning after my shift, and the cat food had been sitting there. I clearly wrote instructions, but you ignored them.
Insurer: Spot Canada
By: Pooneh Shariati
Easy but site doesn't work well
Easy but site doesn't work well
Insurer: Embrace
By: Emilie R
Embrace makes it easy to submit claims…
Embrace makes it easy to submit claims and they always reimburse in a timely manner in accordance with the policy I have. Best pet insurance out there (I have tried others previously)!
Insurer: Embrace
By: Sarah Gill-Branion