225,217+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,217 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Problems I encountered see explanation above.
I have problems understanding what’s covered under wellness- I thought that all vaccines are covered & that each vaccine have its own covered price. I have to keep reloading my puppies medical records-even though I explained that my puppies were imported from the Philippines and I attached all documents especially the CDC approval. I don’t understand when one of my puppies got injured and had a bill of $405.11- I know that $300.00 was used for my deductible but what happened to $105.11 coz I was reimbursed only $24.09. I also have a hard time opening the details of claims- actually I can’t open anything even the documents I sent.
Insurer: Fetch
By: Jane
Get Embrace now! It gives you peace of mind.
I can not recommend enough the value of having pet insurance. Each claim has been prompt and seamless. Everyone should invest in pet insurance. Embrace has been amazing!!
Insurer: Embrace
By: Kristy Knutson
No problems getting claims approved
No problems getting claims approved. Never had a ny issues. I recommend Embrace for your pet insurance
Insurer: Embrace
By: Christopher
When I called the lady was very helpful…
When I called the lady was very helpful and curtious
Insurer: Spot
By: Cindy Slavicek
Stay away. Had a 64% premium increase after the first year!
Very frustrated that after my 1st year with the company my renewal premium went up 64%. I only used the wellness rewards claims and didn't even submit any other illness-related claims. I expect and understand a modest increase but a 64% increase is crazy and the only option they provided to reduce the cost was to reduce coverage.
Insurer: Embrace
By: Craig K.
Amanda M + Fetch Insurance = Piece of Mind!
I had the absolute pleasure of talking with Amanda Mello of Fetch Pet Insurance! Being a new owner of a fur baby, getting pet insurance that provides piece of mind in the event insurance is needed, I wanted to make sure that I did my due diligence. I never realized that there are so many pet insurance companies out there and each one offers something slightly different. What caught my attention with Fetch is that I googled “top 5 pet insurance companies” and they came up on top. Again, not being well versed with pet insurance, I opted to call their customer support centre. Lucky for me, I was connected with Amanda! Let me tell you, not only does Amanda have top notch customer service skills, she is extremely knowledgeable!! Not only was she able to provide me insight to the various features, Amanda provided options! And without even asking, Amanda applied 10% to my quote…every little bit helps! I continued my research and ultimately secured my pet insurance with Fetch, primarily because of the wonderful customer experience I had with Amanda! I feel much better now knowing that my dog is covered! Thanks Amanda, Fetch is truly lucky to have an awesome employee who not only presents herself professionally, but who represents her company professionally too! Continued success Amanda!!
Insurer: Fetch Canada
By: Joe F
Seemed like a good pet Insurance but…
Seemed like a good pet Insurance but they are so picky on what they insure. Q
Insurer: Embrace
By: Stephen Arnold
Amazing customer service
I had the best experience. Amanda Mello was so incredibly helpful and kind. She took the time to explain everything fully. She also went the extra step by answering a bunch of follow up questions I had. She made getting pet insurance so simple. I would highly recommend her!
Insurer: Fetch Canada
By: Cheyenne Weir
Having a Spot pet insurance policy…
Having a Spot pet insurance policy saved us from so much financial stress! We recently had to take our cat in for some unexpected health issues, but having the policy gave us peace of mind when it came to paying the vet bill. They’re also much quicker at reviewing our claims. My pets and I love you guys <3 thank you so much
Insurer: Spot
By: Darsity Robles
Easy and Low Stress Claim Process
Aside from my dog actually being sick, the process of filing a claim was easy and painless, which kept our stress level from going up, and we got reimbursed in a very timely manner with no drama. Whenever I needed to speak with someone on the phone the wait time wasn't terrible and the person was helpful. Fortunately my dog is now back to his old self again.
Insurer: Embrace
By: Sean Biggins