222,048+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,048 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
222,048 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,927 reviews
11,287 reviews
5,754 reviews
55,033 reviews
15,201 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great Service ALL the time with Fetch
I appreciate the prompt payment that you do, sometimes its a struggle, and its good to know that the reimbursement will be quick. I'm really glad that we also now have the Wellness option for our pets.
Insurer: Fetch
By: Terri D
Quick quality service and a good…
Quick quality service and a good price!!! Definitely a satisfied customer!
Insurer: Spot
By: William Layman
Great response time
Great response time. No red tape.
Insurer: Spot
By: Jane Britt
Thorough and quick
Spot is through and quick to review my claims. I just wish they offered another tier for increased annual coverage. Otherwise, no complaints.
Insurer: Spot
By: Kelli
Needed to update my card on file
Needed to update my card on file. It was simple, painless, and easy
Insurer: Prudent Pet
By: Rebecca Pinord
Extremely disappointed with this…
Extremely disappointed with this company. I was told I would get reimbursed within 7 days. They are trying everything they can to not pay me back. It’s been over a month now since my claims were filed. I wasn’t provided with any updates on my claims. PSA: THEY DO NOT COVER PREVENTATIVE MEDICATION. (Flee and tick medication even though it is a prescription). That would have been nice to know. Embrace does not provide any updates for me. They keep telling me “we reached out to your vet for more information.” I called my vet and they said Embrace never called or emailed them. THIS COMPANY IS A SCAM. I WILL be switching at the end of the year. Terrible.
Insurer: Embrace
By: Maggi Mallon
Submitting my dogs reimbursement claim…
Submitting my dogs reimbursement claim was super easy and hassle free. The response time was good and the company reimbursed approximately.
Insurer: ASPCA
By: Gaberiella Hirschmann
dispute
I signed up for insurance on the 2nd, was charged on the 9th. Went to my first vet visit on the 25th and was told I would not be reimbursed because it was within my 15 day waiting period. The day I signed up was 23 days before that visit, and the day I was charged was 17 days before the visit. Both of those should be after my 15 day waiting period. It sounds like I am getting scammed and you are refusing to pay me back. I have called twice to ask and customer service says they can't see enough on their end so they don't know what to tell me.
Insurer: Fetch
By: Adam Perkins
I love the insurance
I love the insurance. No hassle at all. Definitely will recommend!!
Insurer: Spot
By: Yelena Matoussevitch
Absolute failure on all levels - DO NOT use this insurance company
I wish I had contacted the BBB and read their reviews before signing up with Pets Best. They are awful. I have had one simple claim in the past year since starting this policy. I was told when I signed up that claims are processed within 15 days. After 30 days for this claim, I started calling and was told that it is actually 42 days. No one could tell me if/when my claim would be processed. Every phone call to customer service involved 30 minutes + on hold. Customer service reps know nothing and are not helpful whatsoever. After repeated phone calls with no resolution and no end in sight, I opened a case with the BBB. Several days after that I received a letter from Pets Best letting me know my rates are increasing 45% at renewal next month. When I signed up I was told to set up direct deposit so claims would get paid out in 1-2 days. I did that, yet my payment took a week. I cancelled my policy the day my reimbursement hit my checking account. This is a horrible company and I am shocked they are still in business. Do not use this company! I will be sure to spread the word.
Insurer: Pets Best
By: Sue