218,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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One year of having Pets Best and they…
One year of having Pets Best and they are great! Fast,, and always give updates as process goes along.
Insurer: Pets Best
By: Becky
Timely refund
From submitting receipts to getting my refund I really appreciate the efficiency and quick response. Thank you
Insurer: Pets Plus Us
By: sean
I was a little skeptical about pet…
I was a little skeptical about pet insurance, but now I think it is a wonderful choice. You know you would do anything for your furry family member so why not add a little protection for vet bills that can be so expensive. Spot makes it easy to have that peace of mind
Insurer: Spot
By: Howard Cogburn
They have non existent customer service…
They have non existent customer service and if you’re “lucky” to talk to someone they’re not helpful and I swear they read from a book for their answers. They take money out whenever they feel like, they’re condescending, not knowledgeable or helpful, and generally oblivious to what customer service means. They took money out of my account before and after the actual date it was supposed to thus causing problems for me. They took out two partial payments for my new policy which ended up with me having a nsf because online it said something totally different for how much the payment would be and showed one payment coming out. When I asked them about it, there was no accountability on their end and pretty much told me I was lying and that they weren’t willing to correct what they did. In conclusion, cheap insurance results in cheap results and service. Horrible decision I made and I hope no one else does the same. They need actual people that are knowledgeable and helpful. I am sorry too but they need people from Canada answering the phones if you’re lucky enough to find a way to actually talk to a real live person. There was a lack of communication because they didn’t understand what I was asking and unwilling to get help on their end to understand. This makes me sick to say this but it’s the truth.
Insurer: Sonnet
By: Ryan Mckay
Happy to have it when I needed it
I have had this insurance for a few years but thankfully this was the first time I needed it. My cat developed an upper respiratory infection and filing a claim for the bill was easy using the app. The claim was reviewed quickly and the refund status was also processed quickly.
Insurer: Embrace
By: Stacey
Easy to navigate site
Easy to navigate site. Plans easy to understand. However, I thought there was a discount for veterans and I didn't see any way to claim it while signing up.
Insurer: Fetch
By: JANET HORTON
Easy to use app
Easy to use app, reimbursements quick and painless
Insurer: Figo
By: customer
Quick easy reimbursement on claims
Quick easy reimbursement on claims
Insurer: Spot
By: Laurie De Alejandro
Healthy Paws - Simply the best pet insurance by far
We've had Healthy Paws since we got TJ as a rescue and they've been simply fantastic. Unfortunately we've had to use their services far too often for TJ but each time their online claim service was super easy and efficient. I've set my payment option for direct deposit to my checking account and usually within three days of claim submission the payment is in my account. As with any pet insurance policy the rates do go up every year but I feel their annual monthly premium increase is quite reasonable and they never raise your rate other than the normal annual policy rate increase no matter how many claims you submit in my experience. The few times that I've needed to contact them by phone they've always been very efficient and helpful in resolving my issue. When originally shopping for pet insurance they had the best rates and coverage. They get ten stars in my opinion.
Insurer: Healthy Paws
By: GARY