218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets plus us
Good and reliable insurance
Insurer: Pets Plus Us
By: Oleg
Great Insurance
I was reluctant to get insurance for my newly adopted furry baby, as I had pet insurance on my previous dog, with another carrier, and they would never reimburse any expenses. A friend told me about MetLife and that she was pleased, so when I adopted my new furry baby, I thought I would give it a shot. I have had an excellent experience with MetLife's coverage so far and would highly recommend them. In fact, I told a good friend about MetLife's pet insurance, and she purchased it as well and is also very pleased. It is good honest coverage. They cover what the plain advertises it will cover, and customer service is friendly and knowledgeable.
Insurer: MetLife
By: Kat
Embrace has exceeded all my…
Embrace has exceeded all my expectations about a pet insurance company. My Dog Cashew just underwent surgery for an injured knee. From the beginning, estimates were approved and payments for what's covered have been received by direct deposit within 3 days of making a claim. Website interface is easy to navigate, customer phone service is helpful too. I'm real happy that I got an Embrace police for Cashew. I highly recommend Embrace.
Insurer: Embrace
By: Luis L
Belinda was great she took her time and…
Belinda was great she took her time and helped me. Not everyone is computer savvy. Some people need a life person to talk to and I was very lucky that I got Belinda
Insurer: Fetch
By: Donna Skidmore
Exclusions
Was a member for a decade but apparently emergency dental surgery isn't covered under our accident and illness policy. I would have been much better served saving the nearly $70 a month on insurance and putting it in my shoebox. I had never made a claim before with them and this is how I was treated. Thanks for the money but we don't cover this emergency care because it's dental, as if that's somehow not urgent. Very disappointed
Insurer: Pets Plus Us
By: M
Best pet insurance ever
Best pet insurance ever, covered what our pet needed and after summiting a claim they send us a direct deposit very fast, if only human insurances could work this fast.
Insurer: Embrace
By: Mag
Very knowledgeable and educated team
Very knowledgeable and educated team
Insurer: Sonnet
By: Valued Customer
Additional charges, no discounts for auto or annual, difficult to cancel
They started charging a service charge for auto payment. Every other service company I pay offers a discount for auto pay, not additional charges. There is no discount for paying annually up front. Every other subscription I pay offers a discount for annual renewal, not a to-the-penny monthly X 12 total. Finally, making it difficult to cancel. Can't cancel through app or email, must call customer service, no 24hr representation, so I'm sure I'll have to be transferred to a retention specialist before this is all over.
Insurer: Spot
By: slack jaw
Amanda is just as warm and charming as…
Amanda is just as warm and charming as she is knowledgeable, she answered all my questions with professionalism and care! A welcome change to the lacklustre customer care we receive in general these days. Amanda left me smiling, and very happy that I chose Fetch to insure my most beloved companion. Thank you so much Amanda.
Insurer: Fetch Canada
By: Maria Grand-Clement
Great experience with very knowledgable…
Great experience with very knowledgable agent
Insurer: Embrace
By: KAREN VAN EEDE