224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Slow, Clunky Website
The website allows you to file a claim online, but the process is very tedious. The field where you enter the location of the pet clinic is VERY slow to respond and the choices provided are in no particular order, definitely not alphabetical. When I tried to type in the field itself with the clinic name, there was no response.
Insurer: Embrace
By: L. Rauch
Our kitty
Getting our insurance for our kitty was very easy and was extremely comfortable and easy to understand what was explained to us for our policy, your employer was very kind and helpful.
Insurer: Pumpkin
By: margaretstickles
Used them for the past year
Used them for the past year. Had two major surgeries- met the deductible and paid my 10% copay. Quick payment. Very pleased. Saved us several thousand dollars. Highly recommended.
Insurer: Embrace
By: EAWarlick
Very helpful and knowledgeable
Very helpful and knowledgeable. Enjoyed the whole process of better understanding how claims work.
Insurer: Embrace
By: Susan
Excellent and speedy claim handling.
Excellent and speedy claim handling.
Insurer: Embrace
By: Michele Moss
I've been using embrace for almost 2…
I've been using embrace for almost 2 years now, it was one of the best decisions I've made. I feel at ease with my little pet's health coverage and that's thanks to embrace who provides me with a sense of ease and security with regards to my pet's health. Not sure where to start; but from their responsive email service to supportive customer service call interaction, to their wide network of coverage bundled with quick reimbursement, my pet is in good hands. Lastly but not least, their app user interface is human friendly and I don't find much trouble navigation through it. I definitely recommend it.
Insurer: Embrace
By: Ana Y. Deleon
Cost too high
Claim reimbursement good Cost of insurance outrageously high Had to change to lower price company
Insurer: Embrace
By: Bonnie Levine
Great experience until you more than…
Great experience until you more than tripled my premium.
Insurer: Embrace
By: Samantha Rowe-Tillinghast
So far I have had excellent service
So far I have had excellent service. I have only made 1 monthly payment and have collected 3 times more than I have paid. I highly recommend Embrace Pet Insurance.
Insurer: Embrace
By: Russell Thomas
Claim re-submitted (submitted a second…
Claim re-submitted (submitted a second time) after eleven days waiting. Unable to reach Embrace by phone. After being kept on hold for an unreasonable amount of time I gave up. I have received no response to the emails I have sent to Embrace about this claim.
Insurer: Embrace
By: S. Mary