208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Premium skyrocketed
I signed up with MetLife pet insurance three years ago. I, unfortunately, expect small premium increases each year but this year (2026) my premium went up by more than 50% — almost $1000. And that is with a discount for paying it in full! For context, I had no vets visits in the past year with the exception of my dog’s annual wellness/vaccines. My dog turned five this year so he’s not even that old. It’s appalling and feels like a money grab. I do not recommend MetLife to others.
Insurer: MetLife
By: Corey
quickness and courtesy
quickness and courtesy
Insurer: MetLife
By: Kathy Perone
Horrible Customer Service and reimbursement
Horrible Customer Service and reimbursement Process. Would never recommend :(
Insurer: Pets Best
By: Jule
Awesome Pet Insurance
I have been a customer of Pets Best Insurance for almost 4 years now. Any claim I have submitted has been carefully reviewed, appropriately reimbursed, and explained in detail. The claims process is very streamlined. I definitely appreciate being a customer of Pets Best Insurance and would recommend it to any pet owner in need. Thank you!"
Great service
I have had two times where my dog had an accident and it was simple to submit a claim and was fairly fast.
Insurer: Spot
By: Abbie Watkins
Very user friendly and great…
Very user friendly and great experience. The process for submitting claims is straightforward and benefits are easily explained. Service was quick and claims were process in a swift and timely manner. I recommend Pets Best to anyone who is thinking about insuring their precious fur babies
Insurer: Pets Best
By: Ly Tran
Met pet ins takes the worry out of vet…
Met pet ins takes the worry out of vet bills and process it is quick and easy
Insurer: MetLife
By: Dori LaRocco -Tuacani
Quick Payment
I am consistently, pleasantly surprised with how quickly claims are paid. Thank you!
Insurer: Trupanion
By: Michael
I have been very satisfied with the…time of reimbursement.
I have been very satisfied with the timeliness of reimbursement.
Insurer: MetLife
By: Ann Pagely
Do not get fetch pet if you have a pound puppy or rescue dog!
Do not, I repeat, do not get Fetch pet insurance if you have a rescue dog or an adopted dog from someone else. They will not cover anything and will tell you that everything is pre-existing. Our poor Puff who was rescued off the street near death and we adopted back to life had to get all her teeth taken out. They did not pay for one single vet first check up visit or the final visit to get all the teeth out. Not even partially. If you get a dog from the pound, do not get Fetch pet!!! Also if your vet ever says that your dog has even tartar on their teeth, you can forget filing any claims for any oral work on your dog forevermore. Read the policy. Pretty shady in between the lines.
Insurer: Fetch
By: Richard Brown