154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy to use the app and claims are…
Easy to use the app and claims are quickly processed.
Insurer: Embrace
By: Cynthia Grimes
Very good customer service and fast…
Very good customer service and fast return on claims
Insurer: Spot
By: Doreen Saba
Super happy with Many Pets Insurance
Super happy with Many Pets Insurance. They are so quick to review a claim, respond and reimburse. Would give more than 5 stars if I could
Insurer: ManyPets
By: Pup Lover
No regrets choosing Spot Pet Ins.
The coverage is very good and the claims process is easy and fast.
Insurer: Spot
By: Jim Mercuri
The drop down list for pet diagnosis is…
The drop down list for pet diagnosis is not working. I had to put it in additional diagnosis, this has been happening for the past 2 days. Please fix your software problem.
Insurer: Embrace
By: Skooter
Customer service was very good
Customer service was very good
Insurer: Embrace
By: customer
I had to call with a question on a…
I had to call with a question on a Saturday morning and I got through right away, my questions were answered and everything was friendly and very professional! I'm pleased. Knock on wood, I haven't had to use them for any claims, so I can't speak to that, but what they offer is very comprehensive and thorough. It's better coverage than most of us humans can get!
Insurer: Embrace
By: Nicole
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair
This company is a scam
I have been a customer for almost 8 years with fetch. I recently lost my dog to a sudden medical condition. They have approved all of my claims, and I have received email notifications saying my deposits have been made. I have not received any money. When I call I get the run around saying that they have proof of payment, yet they will not provide me with the proof. So frustrating, and horrible service. I will be getting a lawyer involved. Per your comment below. The supervisor did not tell me there was a problem with the account number. After 5 phone calls and just being told that they had paid and they had proof. Is not good customer service. I have been waiting for 2 days now for a call back to let me know what is going to be done?? This is over $5,000. Not just a little reimbursement
Insurer: Fetch Canada
By: Carey Belair