225,027+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,027 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I didn't receive a reply back from my…
I didn't receive a reply back from my question as to whether my dogs medical records had been received, and have asked numerous times. Once i signed up my pets (3 of them) i can't get anyone to get back to me. Not very impressed with your follow up or customer satisfaction. judy bartlett
Insurer: Fetch Canada
By: judy bartlett
Excellent customer service & coverage
Excellent customer service! Always helps with claims and coverage for multiple needs. I have had Embrace for 4 of my pets over the span of 10+ yrs and they never disappoint! Thank you Embrace!
Insurer: Embrace
By: Pamela Kagel
my experience with SPOT so far has been pretty good
my experience with SPOT so far has been good compare to the previous insurance I have for my other fur baby. Looking to get my other fur baby on SPOT also.
Insurer: Spot
By: laverne CARR
Smooth process
Smooth process, informative and straight forward .
Insurer: Fetch
By: Glenda
Very easy to in put a claim
Very easy to in put a claim
Insurer: Spot
By: Javier Marin
when I called I spoke with someone …
when I called I spoke with someone called Rick, I wanted to know about the claims I have submitted. He told me there was no record of any claims under my name. I know that is not true because Embrace contacted my vet here in Onalaska WI. they needed a copy of her notes from the 30th of September 2024. I have to mail my claims because I do not how to down load on the computer. My name is Gloria Haugen and My dogs name is Missy.
Insurer: Embrace
By: Gloria Haugen
Compassionate Service
Submitting claims was very easy and when our dog passed on, cancelling the policy was very easy as well. We were grateful for the compassion and empathy shown towards us.
Insurer: Embrace
By: Jeri
Very quick turnaround
Very quick turnaround, happy with my experience!
Insurer: Spot
By: Jessica Estrella
This was such a an easy
This was such a an easy, simple process!
Insurer: Spot
By: customer
Extremely long wait times to speak to a…
Extremely long wait times to speak to a customer service rep ( up to an hour ). Say they are too busy so they do not answer via chat. Keep getting apologies every week for the delay and nothing changes. Bad communication, because they continue to insist on paperwork that doesn't exist. I have sent them all the info I had and they keep asking for more, which doesn't exist. So far 700$ paid into this with nothing to show for it, but apologies and more apologies. Seriously considering ending this relationship, because the company says they are backed up, yet do not hire staff to make the customer experience more satisfactory. Sorry doesn't really buy you a whole a lot.
Insurer: Pets Best
By: Sky