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They are a little slope paying claims…
They are a little slope paying claims which is very frustrating especially when it’s just a pharmacy and you they have all the information and I hate that they’re going getting up more expensive all the time
Insurer: Embrace
By: LINDA BISCHOF
Incredibly responsive and supportive
The support team is super responsive. The claim process is super easy and the team will reach out to the vets themselves if they need further proof. Didn’t expect my puppy would have so many health issues in their first year so incredibly thankful i was referred to Pumpkin. I have their preventive and accidental coverage plan and I’ll never get rid of it!
Insurer: Pumpkin
By: Mina Constance
The claims process is very easy
The claims process is very easy
Insurer: Embrace
By: David Quigley
Stay Far, Far Away
Just had a claim denied by Trupanion for my dog's injured toe in Sep of 2024, the reason that it was declined. My dog had ear infection in April of 2022. They will do ANYTHING to deny a claim, including add in additional information they say "came from the vet" but the Vet's office notes don't actually have the alleged information. "ear infection diagnosed, possible underlying allergies" there was no veterinarian diagnosis of an actual allergy. "The possiblity" well those are the notes that weren't in the official notes made by the Vet, but somehow Trupanion has them in there notes.
Insurer: Trupanion
By: DKJ
Very quick response to submitted claim
Very quick response to submitted claim. Reasonable cost and great coverage.
Insurer: Embrace
By: Sylvia Welykholowa
Highly satisfied.
Highly satisfied. Not sure what was more impressive - their shockingly fast reimbursement or that they followed up to see how our sick pup, Adam, is doing. The team at Embrace have a very human touch and they've made the drudgery that is usually attendant to filing a claim, an absolute breeze.
Insurer: Embrace
By: name withheld
PUMPKIN is an awesome pet insurance !
PUMPKIN is an awesome pet insurance !
Insurer: Pumpkin
By: customer
Easy to file a claim
Easy to file a claim, and had answers within hours. Submitted a question and had clear understandable answer, also quickly- and no hard sell!
Insurer: Embrace
By: Laura Engels
Superb Customer Service
It is so nice knowing Pumpkin will process claims quickly and accurately. Takes the worry out of dealing with finances around Vet visits.
Insurer: Pumpkin
By: PETER GOETTL
Worth the Investment!!
We have been customers since our two fur babies were puppies (about 9 years now). While we didn't use Healthy Paws much when they were little, they have proven to be an invaluable partner in their golden years. One of our girls recently had to have major surgery and developed a heart issue. Having Healthy Paws made it so that we didn't have to choose between our pup's health and a major bill we couldn't afford. They are very transparent with their policies, which made it easy to understand what would be covered for reimbursement and are very quick to review and fulfill claims. Their customer service team is very responsive and even took the time to send a "Get well soon" message after we filed our recent claim for the surgery costs. Little things like that are huge and pretty much unheard of when dealing with an insurance company. We can't recommend Healthy Paws enough.
Insurer: Healthy Paws
By: Emily Greene