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Helpful and knowledgeable agent
The agent was knowledgeable and helpful. She presented different options.
Insurer: Embrace
By: MS
The pet diagnosis is not working why it…
The pet diagnosis is not working why it sure misses everything now they say there will be a delay
Insurer: Embrace
By: Ben Garcia
Peace of mind
The process is very streamlined. I have yet to have any issues whatsoever. Any questions I have are quickly answered and addressed.
Insurer: Spot
By: Jeffy Jacob
I love Pumpkin insurance
I love Pumpkin insurance. They are so kind to my princess Phoebe. I highly recommend them for your pet insurance.
Insurer: Pumpkin
By: Stacy B
It's typical pet insurance
Just another insurance not wanting to cover unexpected loss. You have to pay a full month's premium and an admin's fee for about half a month of coverage.
Insurer: Embrace
By: Kayla
Ripoff
I seen the ads all over GOOGLE for a pet insurance that paid up front. I would have never bought this insurance had I knew they were going to do this. My dog is old and I told them that and they charged me over $270.18 and never told me of a waiting period either. Said they would pay my vet directly. My vet was listed on their page and that made me do it. My dog had a bump on her chest and I took her to the vet. Costing me over $700 for the visit. I had to pay up front and submit the claim. I was a little upset. So I went back on line and called all the vets that Trupanion said they took their insurance. It was like ALL the other insurance companies except a lot more expensive but my dog deserved it. I called them and told them that. They said just submit the claim. Online they said that 70% of claims are paid within 24 hours. When 3 days past I started to get suspicious. I took my dog in for a followup and the bump imploded and had to have immediate surgery. That's another $450. Then today 2 days after her surgery Trupanion DENIED my claim. They lied and scammed my for the huge money and I could have went with several other companies, a lot cheaper who would have paid the claim after reimbursement. All their emails and all their ads were dishonest and I want my money back. All of it because of this. This company not only said it would work with me on my claim but denied it a second time even when my vet said it was not pre-existing so there's nothing Trupanion can say they are crooked. If you don't believe me, GOOGLE THEM and LOOK them up on BBB. Thousands of complaints with their pathetic sorry for the problem, but we are still keeping your money and you get nothing. NEVER USE THEM
Insurer: Trupanion
By: Frederick
The agents were very nice and helpful…
The agents were very nice and helpful after our Pug passed away. Thank you for being so kind and helpful.
Insurer: Embrace
By: Suzanne Bradley
I placed two claims in the past
I placed two claims in the past, both were denied, citing my dog had this issue. However it was never determined by the Veterinarian. Embrace goes up on your rates and don't want to pay the claim. I'm totally disappointed with Embrace.
Insurer: Embrace
By: Troy Evans
I think Embrace Pet Insurance has great customer service
I think Embrace Pet Insurance has competitive pricing and great customer service. Easy to submit claims online and payments are deposited in my bank account in a reasonable time.
Insurer: Embrace
By: John G