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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to file a claim
Easy to file a claim, and had answers within hours. Submitted a question and had clear understandable answer, also quickly- and no hard sell!
Insurer: Embrace
By: Laura Engels
Superb Customer Service
It is so nice knowing Pumpkin will process claims quickly and accurately. Takes the worry out of dealing with finances around Vet visits.
Insurer: Pumpkin
By: PETER GOETTL
Worth the Investment!!
We have been customers since our two fur babies were puppies (about 9 years now). While we didn't use Healthy Paws much when they were little, they have proven to be an invaluable partner in their golden years. One of our girls recently had to have major surgery and developed a heart issue. Having Healthy Paws made it so that we didn't have to choose between our pup's health and a major bill we couldn't afford. They are very transparent with their policies, which made it easy to understand what would be covered for reimbursement and are very quick to review and fulfill claims. Their customer service team is very responsive and even took the time to send a "Get well soon" message after we filed our recent claim for the surgery costs. Little things like that are huge and pretty much unheard of when dealing with an insurance company. We can't recommend Healthy Paws enough.
Insurer: Healthy Paws
By: Emily Greene
Fast turnaround for my claims
Fast turnaround for my claims
Insurer: ASPCA
By: ANTONETTE SARPOLIO
Best pet insurance out there !
Best pet insurance out there !
Insurer: Pumpkin
By: customer
Very easy to work with and very patient!
Very easy to work with and very patient!
Insurer: Pumpkin
By: paul
Accidental Pet Policy Claim
We had to cancel our standard pet coverage last year but our Embracing representative talked us into keeping a lower cost "accidentally" policy and we are thankful that we did due to our dog being injured. The surgery was over $1000 and the claims process was smooth covering the majority of the cost and reimbursing us quickly. Thank you for a great claim experience!
Insurer: Embrace
By: Victor Mendez
Very very happy
Pumpkin is timely with processing claims. Their policy is exactly what I needed, it gives me peace of mind and certainty.
Insurer: Pumpkin
By: customer
Prompt response and execution of the…
Prompt response and execution of the Claim and the Refund. Thank you.
Insurer: Spot
By: Franco Gelsomino
I recommend pumpkin all the time for…
I recommend pumpkin all the time for being quick with claims and having an excellent customer service team. Also, you're one of a very small amount of providers that accepted my 14 year old senior dog.
Insurer: Pumpkin
By: Valued Customer