225,173+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,173 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
225,173 total
What are you looking for?
Most selected providers in "September, 2026"
This chart shows the distribution of the most selected pet insurance providers in September, 2026.
Providers with highest rating
20,009 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,619 reviews
Category with most reviews
This chart shows the distribution of review categories.
Not what it used to be
Ridiculous nonsense about direct deposit. Insistence that I was giving the wrong account number when I checked and rechecked and I know it was correct. The problem was not addressed via my online email. Had to call several times, trying to get things straight until, in frustration, I had to ask for my (partial) refund to be sent to my address - and this was a full 10 days after submission of the claim. It will probably be the weeks before I get my reimbursement, which is unacceptable.Had reimbursement several times to my current address before, but now they're reading off an old address from 8 years ago and telling me I never changed it. Whatever is happening here - trying to hold onto money as long as possible to garner interest from it, prepping to deny claims because my cat is getting old, or incompetence - I certainly wish this company would go back to it's better days.
Insurer: Embrace
By: Aurora D'Amato
Fast response for claims.
Fast response for claims. No hassles. You can call anytime for help if needed.
Insurer: Spot
By: Tracey A Parker
Do not! I repeat, do not look here for pet insurance.
Do not choose this insurance company for your pet. They are misleading. When it comes time to pay out a claim, they come up with lame excuses just so they don't have to pay. Awful experience. Save yourselves the headache of having to deal with this group of liars.
Insurer: Embrace
By: Hugo Chacon
This company was great to work with.
This company was great to work with. Eli-the rep took a great deal of time helping me decide on a policy for my 12 year old dog He was knowledgeable, patient and very nice. I signed up for the policy, even though I suspected my dog would probably only live a couple more years. But she was happy and I wanted to be able to afford unexpected expensive vet care if needed. Unfortunately, she died later that evening -after signing up for insurance. She had been fine that morning. Embrace kindly refunded my payment since she died unexpectedly. Not sure I will get another dog but if I do, I will certainly get insurance through Embrace. Customer service reps were all great!
Insurer: Embrace
By: Peggy
I insured my kitten and took him to his…
I insured my kitten and took him to his first appointment. I got the wellness package and it has paid off getting his vaccinations and he'll be getting neutered in a few weeks. He also has had a couple kitten mishaps that would have cost me a couple grand had I not insured him! I highly recommend pet insurance.
Insurer: Embrace
By: Customer
Horrible experience at the vet, but an easy claims process with Embrace.
After a horrific experience (for me and my dog), I was surprisingly pleased that the claims process was so simple. I filled out a simple form on the Embrace website, uploaded the bill, and - voila! I was approved very quickly and the money was sent to my account a few days later. Thank you, Embrace, for making it so easy.
Insurer: Embrace
By: Betsy Hutchings
The customer service was fantastic
The customer service was fantastic. He explained everything to us so well and was able to help us get the best plan for us. He explained that the reimbursement part comes by really fast so we wouldn't have to wait long.
Insurer: Embrace
By: Vanessa Lynn Cahill
Excellent experience with Embrace
We are very grateful to everyone at Embrace for always processing our claims quickly and accurately, each time with excellent communication and updates. Our dog was very ill toward the end of her life and Embrace was there with us through the end.
Insurer: Embrace
By: Melynda
FAST!
I submitted a claim and by the time I checked on it, we were already reimbursed!
Insurer: Spot
By: Melinda Lawford
Quick to respond
Quick to respond. I lost one of my claim checks and they reimbursed me ASAP.
Insurer: Embrace
By: Nya Jones