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Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The website is so easy to use
The website is so easy to use
Insurer: Prudent Pet
By: Maria F Rodriguez P
Fur Babies need Love and Care
I just purchased Embrace Insurance/ Wellness for our great Pyrenees puppies, Bodacious and Charcoal. This was my first claim filed, and it seemed so easy! I have talked with agents, and they were very helpful guiding me to the right coverage. I am new, but I would recommend Embrace to all those who have fur babies. I already have spread the word!
Insurer: Embrace
By: Gina Moore
Claims handled quickly!
We've had an Embrace policy for awhile and luckily, didn't need to submit any claims until now (3 years in). Our dog came down with pneumonia this weekend which led us to the ER. Embrace covered the agreed upon 90% of costs, but we were most impressed that the claim was handled with 24 hours. We were refunded within 2 days. We appreciated the prompt attention and are glad that we have a policy with Embrace!
Insurer: Embrace
By: Mia the beagle-boxer
You would need to purchase a policy 60 days before the dog is born for hereditary conditions
Despite the company indicating that they cover hereditary conditions they do NOT. I purchased my policy AFTER my puppies initial visit with her vet. I had no knowledge of a condition prior to the purchase of the policy and the vet did not diagnose anything. My puppy was apparently born with Lateral Luxation and because it was noted in her file 11 days before a 60 DAY waiting period coverage for her condition has been denied. Basically your puppy would need a have coverage 60 DAYS before being born for this condition to be covered. Their policy states the waiting period is to avoid fraudulent claims. They are clearly manipulating the system with this waiting period for a new puppy so that they can obtain your premiums and plan to deny any hereditary conditions. For a new pet owner trying to cover their 12 week old animal after purchase/adoption be prepared to experience something you had no control over. Go to SPOT insurance they only have a 14 day waiting period for orthopedic. I 100% regret this decision.
Insurer: Embrace
By: Jennifer Bolton
Easy, and Thank you!
I was not able to choose the correct breed for my dog through the DIY link so I called and Josh updated my doggies breed and to my surprise that made it significantly more affordable for me and my fur baby! Thanks Josh
Insurer: Fetch
By: Gigi
Took quite sometime to.process
Took quite sometime to process claim. Then the reimbursement didn't cover one of the diagnosis of hookworm as it was viewed as preexisting. Yes, there was a case of it in June when we rescued our dog but this new case is three months later. I am questioning the value of the premium paid versus value of coverage.
Insurer: Embrace
By: Albie
Reimbursement for claims
Claims process went smooth. I am very happy with Fetch.
Insurer: Fetch
By: Carolyn
Prompt reviews of our dog's history and…
Prompt reviews of our dog's history and visit to the vet for an obstruction. Coverage of costs was excellent.
Insurer: Embrace
By: Lyn
Happy customer happy pet
I was one who always thought pet insurance is a joke . I have changed my opinion after purchasing an Embrace policy. I could only wish my own health insurance worked this well.
Insurer: Embrace
By: Anthony Accardi
Amanda is a great listener
Amanda is a great listener, responsive, super helpful, and a customer service natural.
Insurer: Fetch
By: Jeanne Stiles