224,505+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,505 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I don't like the fact that the coverage doesn't start till 2-3 weeks after payment
I don't like the fact that the insurance doesn't kick in right away. You are made to pay right away but it doesn't start coverage until 2-3 weeks later. 6 days after I got it my dog was injured and I had to pay $10k out of pocket because the insurance didn't start coverage until 2 weeks later.
Insurer: ASPCA
By: Maria
Fast and Easy
Aaron, the service agent was extremely helpful and courteous. I wish all my interactions with customer service was that good. All questions were answered and he made it easy to reconnect if I had any more questions.
Insurer: Sonnet
By: steve papagiannis
Claim filed
Ease of filing claim. Processed quickly.
Insurer: Fetch
By: MARLYS SELLEG
So thankful I have Fetch Pet Insurance!!
I was told by my daughter how important it was to get pet insurance for my new Labrador puppy Jet. I am so thankful I did and even more so that I chose Fetch pet insurance!! My puppy decided to jump out of my arms while I was driving an ATV and broke his leg. It’s been a long 7 weeks and Fetch has been absolutely terrific in paying for his care. It gave me the ability to get Jet the best of care without worrying about the cost. Customer service has always been very helpful and extremely nice! I spoke with Samantha today and she definitely gets 5 stars!!
Insurer: Fetch
By: Rissa Sear
Quick reimbursement
Quick reimbursement
Insurer: ASPCA
By: Michele Slabodnick
Peace of Mind
My dog suffered from renal dysplasia that was diagnosed when he was just 5 months. I will always be grateful to have had a policy with Pets Best as it allowed us to give him the very best of care throughout his short life without worrying about the cost. His prognosis when diagnosed was just 200-400 days. But because of the care I was able to give him he survived nearly 1000 days and had a wonderful life that was for the most part pain-free. I always tell everyone I know who gets a new pet to purchase a policy from Pets Best. Many tell me it's a waste of money and that they would never need to submit a claim. I tell them if they never submit a claim, they are lucky to have never needed it. But just looking at your dog, you would never know until it is too late. Pets Best always paid my claims cheerfully and without putting me through hoops. The times I called and talked to customer service I talked to empathetic, helpful, and courteous customer service agents. Despite that the amounts of my claims easily exceeded my annual premiums, Pets Best never increased my premium amounts.
My dog received 2 vaccines as followup…
My dog received 2 vaccines as followup to his yearly well visit: Leptospira 4Servovar Vaccine, 1yr and Bordetella Parainfluemza IN 1yr. When I attempted to submit his claim (even though I was clear it was well below the reimbursement level), I found no option to select these vaccines. He is scheduled again for Friday, October 25 to receive another vaccine to complete his well visit. Perhaps I am not using the claim submission correctly? If I am not, clarification would be appreciated.
Insurer: ASPCA
By: Joni Confalone
Got money back within a reasonable time…
Got money back within a reasonable time and a great price making sure my baby is ok
Insurer: ASPCA
By: Jesse Ashley
First claim; positive experience!
Completed my first claim for our young puppy and was very pleased with the seamless filing process and the very quick turnaround on payment. Found the website very user friendly and the communication very timely and helpful. Very positive experience overall. Thanks!
Insurer: ASPCA
By: Larry Long
It's always easy to submit my claims
It's always easy to submit my claims. The turn around for my reimbursement is only a few days.
Insurer: Embrace
By: Cynthia Hatfield