225,208+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,208 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims Experience
Easy to submit claim, and quick response. Expectations were met for the process as detailed in the information received before hand. The exact experience I would hope for.
Insurer: Adoro
By: Theodore
Very self explanatory and easy to…
Very self explanatory and easy to understand
Insurer: Nationwide
By: Biggkatt
They decided my dog retroactively had a…
They decided my dog retroactively had a pre-existing condition before he was diagnosed with it
Insurer: Nationwide
By: Hat McCullough
I love MetLife pet insurance
I love MetLife pet insurance! So easy, so efficient, and customer service rocks!!
Insurer: MetLife
By: Kristin - pet mama of
very easy to enroll and see available options
Website is user friendly
Insurer: MetLife
By: NWard
Coverage Problems
I purchased Fetch Pet Insurance in April to protect my dog in case of an unexpected medical emergency. Before enrolling, my dog had no symptoms or diagnosis of any spinal or neurological condition. When she suddenly developed neurological symptoms, an MRI confirmed a spinal cord compression caused by an intervertebral disc herniation. A board-certified veterinary neurologist submitted a detailed letter explaining that this is a primary neurological disease, not an orthopedic condition, and requested that Fetch reconsider the claim. Despite the specialist’s medical opinion, Fetch denied coverage by classifying the condition as orthopedic under the waiting period. It is incredibly frustrating to pay for insurance, do everything responsibly, obtain a specialist’s opinion, and still be denied when your pet needs life-changing surgery. Pet insurance is supposed to provide peace of mind during emergencies. Instead, we were left facing thousands of dollars in unexpected veterinary costs while our dog needed urgent treatment. I strongly encourage anyone considering Fetch to carefully read the policy and ask very specific questions about how they classify IVDD, disc herniations, and neurological conditions before purchasing coverage. This has been an extremely disappointing experience, and I cannot recommend this company based on how our claim was handled.
Insurer: Fetch Canada
By: Melanie Robinson
Staff was so helpful
Staff was so helpful. Alex answered so many questions and then made a note to call me back on Monday, knowing we were bringing our puppy home this past weekend. We have a policy for each of our cats and knew that, with a puppy, it was a must have to start off right. He helped me determine the best plan and truly walked me through the whole process.
Insurer: Nationwide
By: LaHay
It is nice to get an internet discount
It is nice to get an internet discount
Insurer: MetLife
By: customer
Very understanding and setup was easy…
Very understanding and setup was easy and quick
Insurer: MetLife
By: customer
Filing claims has been super easy
Filing claims has been super easy. We appreciated knowing that our little dog had excellent coverage.
Insurer: MetLife
By: Emma