224,823+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,823 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filing the claim was easy
Filing the claim was easy, response was quick. Had no problems and claim was paid quickly. Did not need to follow up to get information about claim.
Insurer: Spot
By: Vickie Ballard
Very happy with this insurance
Very happy with this insurance. Well worth the money.
Insurer: Spot
By: Susan Justice
I cancelled and went to another…
I cancelled and went to another company. Embrace is difficult to deal with.
Insurer: Embrace
By: Michelle
Good options easy access on line and on…
Good options easy access on line and on the phone.
Insurer: Embrace
By: Gilda Culberson
Loopholes and unclear wording
They take advantage of pet owners looking for a little peace of mind for when their beloved animals need help and then will look for any reason to not pay. Do not waste your money.
Insurer: Embrace
By: Laura Wooding
These are the first claims we have had…
These are the first claims we have had for our 3 cats. Miranda helped me thru some of the IT questions and how and what was covered.
Insurer: Embrace
By: Robert Williams
SCAM ALERT
SCAM ALERT! No way to contact a human ~ denied an obviously allowable claim ~ had to go through bank to stop autopayments because there is no way to cancel on their website
Insurer: Pets Best
By: Wendy Werner
It won't pay your claims!
I bought insurance from Fetch a few years ago. At the time my monthly premium was about $30. It was all good till my cat got sick and I submitted claims. They increased my premium to $58 per month for the same coverage. But this was just the beginning! At my renewal date, they doubled my deductible amount and reduced my reimbursement rate for 20%! When I called the customer service, they said that is the only option they can offer! And since my cat is now sick and other insurance companies don't accept him, I'm stuck with Fetch. It's a terrible feeling when your fur baby gets sick and you have to not only deal with the stress of that but also all of the sudden your insurance company (Fetch) refuses to actually pay what you registered for and paid the premium for it for years!
Insurer: Fetch
By: Lily
Well worth the cost!
The company I work for offered Pet Insurance, but it was absolutely horrible. After taking our pet to the vet for the 1st time (She is a puppy, and this was her 1st visit), I submitted a claim, thinking it would go toward my deductible, but nothing was covered. I immediately started looking for a different pet insurance, found Spot via Google. My initial experience has been unbelievable. We took our puppy back in for a follow-up, and virtually everything was covered. I submitted a claim, thinking again it would go toward my deductible, but I'm thinking due to the fact all we did was preventative, we received a check that covered most of the visit. Completely different experience compared to the old pet insurance, where the visit didn't even go toward my deductible, and I'm only paying $10 more per month. Well worth the spend!
Insurer: Spot
By: Michael Palmer