208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service agent I spoke with…
The customer service agent I spoke with was extremely knowledgeable, helpful and courteous.
Insurer: Nationwide
By: customer
What started great has gone horribly…
What started great has gone horribly wrong. About six months into my policy with Trupanion, my dog suddenly started having clusters of seizures. Luckily it was covered. But then suddenly they raised my rates from $150/month to $188/month. Now they did it again and have raised it to $252/month. They know I can't leave without losing coverage on my dog. Watch out for these guys. They seem like a good company, until you actually need them. Will not be recommending them ever again.
Insurer: Trupanion
By: Kirk
Filing Insurance Claims are Easy
I just filed my first Insurance Claim with my mobile app and it was very easy. I have 2 cats with 2 claims to file and it took like 4 mins.
Insurer: ASPCA
By: Dee L
Terrible experience
Terrible experience. Don't waste your money. We have never had pet insurance before… And after dealing with Petsbest for 7 months and getting all types of excuses and denials (and then told I'm only halfway to meeting the $500 deductible)...I canceled.
Insurer: Pets Best
By: Darla
Dissatisfied
Claim turnaround time is longer than usual lately. Filed claim with RX number on receipt and sent photo of label. Figo is requesting more paperwork! This is ridiculous. Hire English speaking reps who are knowledgeable. Service has gone downhill & premiums are higher than ever. A unsatisfied long-time customer.
Insurer: Figo
By: Mm
Fast service and great communication
Fast service and great communication
Insurer: Figo
By: Michele
Very easy to use with our Vet’s help
Very easy to use with our Vet’s help! We have tried other pet insurance companies and Trupanion is the only one we’d use again!
Insurer: Trupanion
By: Joel
The claims process has been very easy
The claims process has been very straight forward and simple to do. I like that they update me often to let me know status of my claims.
Insurer: Fetch
By: Purposeyes
🛑 Red flag
🛑 Red flag I enrolled my Golden Retriever puppy immediately after I brought her home at 12 weeks old. My monthly premium with a 550 deductible was 96$ a month. 1 year later my policy renewal, premium is now 121$. This is ridiculous. Never once filed a claim, my girl is Healthy with no medical issues. sorry but TruPanion needs to do better than this. I was blinded by there statement of they pay the Vet directly. Only recommend if you don’t mind premium increase of 25$ a year
Insurer: Trupanion
By: Cheree
Wonderful pet insurance
Wonderful pet insurance. No hassle. Trustworthy. My pets thank you.
Insurer: Figo
By: Michael